Home Forums Themes Support Gecko After Update WPBakery featured product slider not showing on front end.

This topic contains 12 replies, has 2 voices, and was last updated by  Harry 2 weeks, 1 day ago.

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #31941
    jalenia
    Supported

    Hi there

    I am currently experiencing issues with the WPBakery. Unfortunately the featured product slider or no doesn’t show on the front end but does on the back end. Please let me know what I can do to fix this issue.

     

    Thanks

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    #31944

    Hi Jalenia,

    I’m sorry the plugin doesn’t support show all option in front end. Some element of PageBuilder with more option you still have to go to back-end to edit.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #31994

    Hi Jalenia,

    Please change product list style to Grid http://prntscr.com/o5rrjq

    Please reply on this topic so we can track your issue and help you faster.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #32051
    jalenia
    Supported

    It is already set to grid. 🙁

    thanks.

    #32053

    Could you try deactivate plugin one by one and check again.

    If issue still there, please send me login credentials to check.

    Thanks

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #32139
    jalenia
    Supported

    I’ve gone thru and deactivated plugins one at a time like you asked to resolve the issue to no avail. But I did find something interesting when inspecting the homepage with Chrome, see the screenshot. When the css tag wpb_animate_when_almost_visible is set to 1 instead of 0 in the js_compiler_min.css the slider will appear. However, it seems something else is overwriting that setting elsewhere so it is constantly being written to hide. Any suggestions where to look from here would be welcome. Thanks!

     

    Update: I found this solution to this issue on this forum. https://theme.co/apex/forums/topic/wrong-version-of-visual-composer/

    To fix this, you can try adding the code below under Custom > CSS in the Customizer.

    body .wpb_animate_when_almost_visible {
    opacity: 1;
    }
    Hope that helps someone with the same issue. I’m still not sure what caused it but this is working for us.

     

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    #32141

    Hi Jalenia,

    Which version of WP Bakery on your site?

    If old version, please update theme and plugin to latest version.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #32223
    jalenia
    Supported

    WPBakery is the 6.0.3 version on the site currently. Also, we have a new issue where after the last update we are getting an error.

    component: “Plugin: woocommerce”
    file: “wp-content/plugins/woocommerce/templates/cart/mini-cart.php”
    line: 27
    message: “Undefined index: list_class”

    See the screenshot attached. This comes up whenever the mini-cart is firing.

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    #32226

    Hi Jalenia,

    Please try update all plugins, if issue still there please deactivate plugin one by one to check.

    If issue still there, please copy file mini-cart.php in wp-content > plugins > woocommerce > templates > cart to gecko-child > woocommerce > cart and remove code on line 27

    <?php echo esc_attr( $args['list_class'] ); ?>

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #32236
    jalenia
    Supported

    I am running:

    woocommerce ver. 3.6.5

    WPBakery ver. 6.0.3

    Jan Studio Add-ons 1.2.3

    Wordpress ver 5.2.2

    I believe everything is up to date.

    I do not have that directory let alone that file. My mini-cart.php file is located here:

    \wp-content\plugins\woocommerce\templates\cart

    Perhaps the latest update over wrote something? If so how do I proceed from here.

    Thanks!

    #32243

    Hi,

    Please copy file at \wp-content\plugins\woocommerce\templates\cart to gecko-child\woocommerce\cart

    You need to create 2 folders woocommerce in gecko-child and cart in woocommerce

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #32245
    jalenia
    Supported

    Am I moving the originally purchased files from the zip? What files am I copying to where? I created the folders where you told me to but do any files go in them?

     

    #32252

    Hi Jalenia,

    Please copy file mini-cart.php in in “wp-content > plugins > woocommerce > templates > cart” to “gecko-child > woocommerce > cart” and remove code on line 27

    <?php echo esc_attr( $args['list_class'] ); ?>

    If issue still there, please send us your site login credentials and check in “Set as private reply” we will check and give you solution.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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