We will do our best to assist you with any issues related to our themes and plugins.
Home › Forums › Themes Support › Gecko › Ajax error
Response time up to 1-2 business days.
This topic contains 24 replies, has 2 voices, and was last updated by Harry 2 months, 2 weeks ago.
when click on load more botton, content loaded is crash, how to fix this issue?
Could you send us your site url and temporary admin account as private reply. We will check and help you solve your issue.
can you provide me solution?
Please see attachment file.
Did you running latest version 1.3.2?
Please try update to new version if you running outdated version http://support.janstudio.net/forums/topic/updating-the-theme/.
We can’t give you solution if we can’t view your site and check.
im using 1.6.3 version!
Please send us your site url and admin account as private reply. We need more closer check before give you solution.
Please update to latest version 1.6.5 and tell us if issue solved or not.
Thanks & best regards
How to update theme?
Please follow this topic http://support.janstudio.net/forums/topic/updating-the-theme/
After update theme, image and product not loaded
Please answer to me
I check your site it still work well http://take.ms/qz8qz could you try clear cache and check it again.
Yes because i downgrade theme to 1.6.3 version, but have problem in new version
We didn’t receive any request support same issue with like your after update.
After update did you clear cache on your site and update recommend plugin?
You must be logged in to reply to this topic.