Home Forums Themes Support Claue Certain Product category page not working

This topic contains 9 replies, has 2 voices, and was last updated by  Harry 1 week, 1 day ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #28636

    Hello, I am having trouble loading a certain category page on my website. I have called the host multiple times and they have said it must be a design issue. The page is in the website URL area. Also another question I have is that sometimes a product I put up has a “buy now” option next to the “add to cart” button but that option disappears how do I add that permanently on my website? Thank you!

    #28641

    Hi,

    1. Please try go to Settings > Permalinks > and Save or go to Products > Categories > Check slug

    2. Please go to Theme Option > WooCommerce > Product Listing Settings > Show “Add To Cart” button > On

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #28664

    Hey Harry, I am confused on the steps. I tried what you have said in number one and it still has not worked. Also I cannot find theme options. I must be missing something. Could please elaborate? Thank you!

    #28669

    Hi,

    1. Could you please send me admin account as private reply?

    2. Please find Theme Option in Dashboard > Claue

    We need more check before give you solution

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #28696
    This reply has been marked as private.
    #28702
    This reply has been marked as private.

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #28734
    This reply has been marked as private.
    #28736

    Hi,

    1. Could you try contact to Yoast Seo team, it not sure which cause issue but the issue related to link it usually cause by SEO plugin

    2. I will show when you add your credit card and save info in Chrome. http://prntscr.com/mh6y7x

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #28820

    Hello,

    Why do I need to provide my credit card information. Is this a purchase requirement?

    Also

    Recently I decided to use the image zooming. However the image sizes I have does not work. What sizes are needed if I use JPEG. Is the this best file image to use. What will happen if I use the zoom imaging, that is how will it effect the page loading? Is there a better image size for zooming? And anything else that may effect my web site speed.

    I am compressing these images from 500 x 500 to 1000 x 1300 pixels and changing them from PNG to JPEG. To enable the zooming images (500×500 does not zoom). Does your software like one or the other better?

    Again is this ok with the current software/version I am using?

    Thanks for your help.

    Aysegul

    #28824

    Hi,

    1. This is required of Stripe plugin. If you don’t like this option, please go to WooCommerce > Settings > Payment > Stripe and follow this screenhshot http://prntscr.com/mizqys

    2. To make image zoom you need image bigger than 463 x 463. It now your images are 500 x 500 it have little zoom. You can change to 550 x 550 or 600 x 600 to have more zoom and don’t make your image to heavy capacity.

    If you need crop and change type image (PNG to JPEG) together you can use Photoshop.

    If just change PNG to JPEG you can use this https://png2jpg.com/

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

Viewing 10 posts - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.