Home Forums Themes Support HelpDesk Checking the expiration date of the support

Viewing 5 reply threads
  • Author
    Posts
    • #3001

      How do you control the expiration date of support? I see that actually has a green “support” badge. Is the date checked on display or somehow?

    • #3002

      Hi,

      We build check verify base on Envato API.

      When used expired support, the badge will change too

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #3004

      Thanks for your quick answer.

      What happens when the date is expired for the user?
      Is he invited to renew his support before continuing to use the forum?

      Regards,

       

      Eric

    • #3122

      Hi Eric,
      This is a great question. Could you please give us some suggestion for this feature, we will implement it on next version

      Foster

    • #4809

      Hi Foster,

      Great if you can implement this in the next updates or so:

      A customizable message sent by mail and or showed in their admin:”your support period is about to expire, please renew your support subscription”

      Threads and discussions looked at day+ 1 expiration time. with a customizable message alert.

      All this as options.

       

      Regards,

      Eric

       

    • #4820

      Hi Eric,

      Thank you for your suggestion, That is very good idea, I will consider our team to implement it ASAP.

       

      – Foster

       

Viewing 5 reply threads

You must be logged in to reply to this topic.