Home Forums Themes Support Claue Column switcher issue

This topic contains 5 replies, has 2 voices, and was last updated by  ArtK 5 months, 4 weeks ago.

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  • #28708

    Dear Harry,

    Hope you are doing good 🙂

    I have a small issue with the column switcher since the latest update. If you switch to 2 coloums , it is showing only 1 column. Other columns are ok. Can you kindly verify why. In mobile no issue. Only in desktop. Please see screenshot.

    Thanks a lot.

    Best Regards,

    Team AK

    #28709
    This reply has been marked as private.
    #28729

    Hi,

    I check your site it still work well, please try clear cache http://prntscr.com/mh00zs

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #28750

    Hi,

    We investigated and found this complaint from clients who are using larger monitors like 17 inch. Can you please test in a bigger screen in chrome for example? We tested by minimizing the browser and when it is made smaller, then the columns are indeed 2. But when we maximize to 17 inch or more, the columns become 1.

    Can you try and let us know 🙂 We have the issue in multiple staging sites and hence think the issue is not cache.

    Will it help you if we make a video in loom? Let us know and we can do it in 2 mins.

    Best Regards,

    Team Ak

    #28756
    This reply has been marked as private.

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #29324
    This reply has been marked as private.
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