Home Forums Themes Support Claue Column switcher issue

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    • #28708

      Dear Harry,

      Hope you are doing good 🙂

      I have a small issue with the column switcher since the latest update. If you switch to 2 coloums , it is showing only 1 column. Other columns are ok. Can you kindly verify why. In mobile no issue. Only in desktop. Please see screenshot.

      Thanks a lot.

      Best Regards,

      Team AK

    • #28709
      This reply has been marked as private.
    • #28729

      Hi,

      I check your site it still work well, please try clear cache http://prntscr.com/mh00zs

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #28750

      Hi,

      We investigated and found this complaint from clients who are using larger monitors like 17 inch. Can you please test in a bigger screen in chrome for example? We tested by minimizing the browser and when it is made smaller, then the columns are indeed 2. But when we maximize to 17 inch or more, the columns become 1.

      Can you try and let us know 🙂 We have the issue in multiple staging sites and hence think the issue is not cache.

      Will it help you if we make a video in loom? Let us know and we can do it in 2 mins.

      Best Regards,

      Team Ak

    • #28756
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #29324
      This reply has been marked as private.
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