Home › Forums › Themes Support › Claue › Column switcher issue
- This topic has 5 replies, 2 voices, and was last updated 5 years, 1 month ago by ArtK.
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February 5, 2019 at 6:05 pm #28708
Dear Harry,
Hope you are doing good 🙂
I have a small issue with the column switcher since the latest update. If you switch to 2 coloums , it is showing only 1 column. Other columns are ok. Can you kindly verify why. In mobile no issue. Only in desktop. Please see screenshot.
Thanks a lot.
Best Regards,
Team AK
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February 5, 2019 at 6:06 pm #28709This reply has been marked as private.
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February 5, 2019 at 11:07 pm #28729
Hi,
I check your site it still work well, please try clear cache http://prntscr.com/mh00zs
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
February 6, 2019 at 9:41 pm #28750
Hi,
We investigated and found this complaint from clients who are using larger monitors like 17 inch. Can you please test in a bigger screen in chrome for example? We tested by minimizing the browser and when it is made smaller, then the columns are indeed 2. But when we maximize to 17 inch or more, the columns become 1.
Can you try and let us know 🙂 We have the issue in multiple staging sites and hence think the issue is not cache.
Will it help you if we make a video in loom? Let us know and we can do it in 2 mins.
Best Regards,
Team Ak
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February 6, 2019 at 11:03 pm #28756This reply has been marked as private.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
February 27, 2019 at 10:22 pm #29324This reply has been marked as private.
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