Home › Forums › Themes Support › Claue-Shopify › Confirming External Account
- This topic has 6 replies, 2 voices, and was last updated 5 years, 10 months ago by Harry.
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June 5, 2018 at 8:50 am #21342
I recently purchased Claue-From-Janstudio for Shopify and am having trouble having customer accounts work. When I test this out, I am able to input my information as a new customer, but keep receiving a login error sign (‘invalid login credentials’) after confirming I am not a robot. Any help is appreciated!
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June 5, 2018 at 1:37 pm #21353
Hi,
I checked your site but it said “Sorry, this shop is currently unavailable.”
Could you check again and tell me when your site ready.
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 6, 2018 at 12:25 pm #21402
Hi,
I can view your site with password but can’t access your site admin i still said “Sorry, this shop is currently unavailable.”
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 6, 2018 at 12:27 pm #21403
I try register with new account and login your site normal. Could you please check it again.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 6, 2018 at 11:17 pm #21427
Hi,
Your site at https://newportmadison.com/ it work well now. Could you please reply us on forum topic that will help our team member can east track your issue.
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 7, 2018 at 3:08 am #21434
Thank you. I still am receiving an error when trying to login as a customer, even after creating 2 different login accounts. I see “Invalid Login Credentials”.
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June 7, 2018 at 10:49 am #21436This reply has been marked as private.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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