Customers comments – Improvements of the website

[Nina M]

Hi Harry,

We obtain a feedback of our first customers on our website and they have improvements/misunderstandings on our website :

Question 1/ Is it possible to create a button “Waitlist”, instead of the button “Add to cart”, when product are :
a- out of stock, for all the products variations (see screenshot 1.3)
b- when there is one product variation which is out of stock, but not the others (see screenshots 1.1 and 1.2)
Please see an example we find on te Bobbi Brown website.

Attachments:

You must be logged in to view attached files.

[Nina M]

Question 2/ About favourite products several questions :

a- Is it possible to add a “Wishlist” quick link in the page “My account” ?

b- In the page “Wishlist”, is it possible to add a “Notify me when available”(=”Waitlist”) button, when products are out of stock ?

c- When we are in the Homepage, or in a Categorie / the All Shop page, the “♡” to add the product in the Wishlist does not appear directly. We need to go on the image to see it. Is it possible to make it evident on the first picture of the product ? Please see our screenshot to understand our issue.

d- When we click on the “♡” to add the product in the Wishlist, the “♡” disappears. In Homepage, Categorie/All shop pages and also in product detail pages.
Many customers did no understand what happen, it’s very strange actually. Instead of that, could we have a “full heart” ?

e- When clients are not connected / have no account, what happens when we click on the “♡” to add the product in the Wishlist ? Could we have a message to ask them to connect themselves or create an account please ?

 

Please see for each questions a screenshot to better explain.

Thanks a lot for your support

Attachments:

You must be logged in to view attached files.

[Nina M]

+ As you can see on our Wishlist screenshot 2. b-, the translation English to French disappears… Do you have an explanation for this please ? We don’t undertand why it disappears without any action from us…
So we always have to correct it manually, and are not warned when it’s not good again…

Thanks a lot for your help

[Harry]

Hi Nina,

1. Please check in manager stock and follow this screenshot https://prnt.sc/tdtz6i and try this plugin https://wordpress.org/plugins/back-in-stock-notifier-for-woocommerce/

2.
a. I’m sorry it not support
b. Please check features of YITH Wishlist plugin
c, d. Please deactivate plugin one by one and check again, on our demo when click on heart icon it show black solid heart on image
e. This is feature of plugin we can’t control it, please contact to plugin author

3. Please try go to Loco > plugin > YITH Wishlist find string and translate.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Nina M]

Thank you Harry for your return, we are working on your advices.

Few questions more from our clients :

Question 3/ Many of them don’t understand the rectangles to decide how many poducts to display on the screen – please see our Screenshot – Could we add please an explanation when customers click on these rectangles ? Like the “bleu acier” wording in the other screenshot (Question 1.1)

Question 4/ When we search a term, the research is limited to 10 products. As you can see when we serach “bracelet” we have only 10 products who are proposed to the clients, but we have more than 20 products in our shop.
=> Please help us to get a research unlimited. Thus clients could find what they are looking for easier.
See screenshot Question 4/

Question 5/ We send our sales in tracked mails for our clients and would lie to communicate to them the number to follow their mails. How could we do so please ?
We already set up emails for receiving orders and orders shipment. When we click on “orders closed” the automatic orders shipment email is sent. How could we add manually the code for the tracked mails please ?

Thanks a lot for your help !

Nina M.

Attachments:

You must be logged in to view attached files.

[Nina M]

Hi Harry,

Could you please reply to our previous questions 3/4/5/ ?

Plus, please find our last questions :

About our question 3/ is it possible to add a word like our screenshot : example from http://www.zara, please see the attached screenshot.

Question 2/ f/ Please see our attached screenshot and need. How could we set up it, for the wishlist icon, like we have for the cart icon ?

Thanks for your quick support

Nina M.

 

Attachments:

You must be logged in to view attached files.

[Harry]

Hi Nina,

Sorry for late reply.

3. The columns switcher we define for demo. You can turn it off in Claue > Theme Option > WooCommerce > Product Listing Settings > Column Switcher > Off. I think tt doesn’t make much sense to users

4. I’m sorry the search result only can show 10 products. If user want so unlimit they have to press Enter button

5. Please check some plugin features https://woocommerce.com/products/shipment-tracking/ and https://wordpress.org/plugins/woo-advanced-shipment-tracking/

2. Please follow this topic https://support.yithemes.com/hc/en-us/articles/115001372967-Wishlist-How-to-count-number-of-products-wishlist-in-ajax

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

Posts