Home Forums Themes Support Claue Default category and Upper menu issues

This topic contains 51 replies, has 2 voices, and was last updated by  Harry 1 month ago.

Viewing 15 posts - 1 through 15 (of 52 total)
  • Author
    Posts
  • #23044

    Hi,

     

    First please check the attached screenshot you will find “2” issues, first i want to remove this submenu as it’s just repeated buttons.

    Secondly there is category called “Swim” which set as default and can’t be edited nor removed or even change its name, How can i edit it please?

    Thx

    #23082

    Hi Madaiado,

    Sorry because inconvenience.

    1. Please go to Appearance > Widgets > WooCommerce Categories Menu Sidebar and remove exist widget

    2. This category is changed from “Uncategorized” default category of WooCommerce and it can’t delete you only can change name of it https://wordpress.org/support/topic/woocommerce-category-issue-uncategorized/

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #23343

    Hi,

    May i know how to organise/arrange the categories below the left side “Product Categories” to make one before the another (in the same image above)

    as they are not changed from Categories section when i save

    Thanks

    #23346

    Hi,

    1. You can create new menu with custom product categories

    2. Go to Appearance > Widgets > WooCommerce Sidebar Categories > remove current widget and add custom navigation and assign new menu you’ve just create

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #23358

    Hi,

     

    Thanks,

    Now may i know how to change the image of the header of the static pages like contact, privacy policy..etc

    as in image?

    #23361

    Hi,

    The image size for header background banner is (1920 x 200)px

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #23371

    Hi,

     

    You misunderstand, Im not asking about it’s size, Im asking HOW to change this image for static pages like “Contact, Privacy policy..etc)

     

    Thanks

    #23378

    Hi,

    Please edit these page and change featured image of these pages.

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #23385

    Hi

    i found a bug, the check box of “Remember Me” tool in login page doesn’t exist, please check image:

     

    kindly advice

    #23387

    Hi,

    Please uodate theme to newer version to fix this issue.

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #23412

    But it says that if i updated automatically, I’ll lose all customization i did, is it right, and how to update theme without losing any customization or translation i did on the old theme

     

    Thx

    #23420

    Hi,

    If you don’t edit code in claue theme you can update normal.

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #24481

    Hi,

    I have tried to install payment gateway plugin called “Klarna Checkout”, please check it’s demo here: https://demo.krokedil.se/klarnacheckout/checkout/

    And this payment gateway appears as an iframe in the checkout page, but for some reason it doesn’t show in our checkout using your theme, and when we contacted the developing company they told us it’s due to the theme, so we tried the standard woocommerce theme and it shows properly, Please check and advice

    You have our access data so you can test yourself

     

    Thank You!

     

    #24486

    Hi,

    Please go to themes/claue/core/libraries/vendors/woocommerce/templates/checkout

    and change name of folder “Checkout” to “checkout1” or delete this folder.

    you have to do again when update theme.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #24488

    Hi,

    Thanks i just installed the plugin and it appears normally now in your theme, However after placing a test order using the test credentials it shows me the confirm order page with “0” items in the shopping cart as usual then it keeps loading for sometime then RE-change the number of items in shopping cart to “1” again and Re-show the same item as if it’s still in the shopping cart, Is it because im in test mode or something wrong?

     

    Thank You!

Viewing 15 posts - 1 through 15 (of 52 total)

You must be logged in to reply to this topic.