Home Forums Themes Support Claue Default category and Upper menu issues

This topic contains 25 replies, has 2 voices, and was last updated by  Harry 1 week ago.

Viewing 11 posts - 16 through 26 (of 26 total)
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  • #24489

    Hi,

    Could you try place order on default theme? or ask plugin supporter.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #24491

    Hi,

    i sent to plugin supporter and they did tested today and confirmed that plugin has no issue in regard to the items that stays in shopping cart and asked me to contact you, as the plugin works normally on standard woocommerce theme as in this demo: https://demo.krokedil.se/klarnacheckout/checkout/

    there is something in your theme RE-add the items in shopping cart after order is “paid”

    Kindly check and update us

     

    Thank You

    #24500

    Hi,

    Could you give me credential access to check demo site?

    Thanks

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #24508

    Hi,

    No i can’t since this demo is related to the developer not me, However below are some important resources:

    Plugin page: https://woocommerce.com/products/klarna-checkout/

    Demo: https://demo.krokedil.se/klarnacheckout/checkout/

    Demo Test credentials: You can use the following test credentials:
    E-mail address: checkout-se@testdrive.klarna.com | Personal identity number: 410321-9202 | To get a postal number specific shipping method, enter Postal code: 12345 (with Sweden as the Shipping country)

    Developers docs: http://docs.krokedil.com/documentation/klarna-checkout-for-woocommerce/

    Payment system docs: https://developers.klarna.com/en/gb/kco-v3/checkout/5-test-go-live/

     

    Thank You!

    #24519

    Hi,

    I want to know how it work with our theme on your demo site and your setting. It now you activate default theme it can’t check 🙁

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #24567
    This reply has been marked as private.
    #24572

    Hi,

    I mean credentials to access this page https://demo.krokedil.se/klarnacheckout/wp-login.php not your live site.

    The account you sent can’t access https://demo.krokedil.se/klarnacheckout/wp-login.php

    Thanks

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #24598

    Hi,

    this is not logic, the developer is not offering demo account with access to the admin, and I’m not responsible for that, all I can give you is the fact that there is a plugin that works on the standard woocommerce theme and not working properly on your theme, Please install the plugin „Klarna Checkout“ on your demo yourself and try to fix the issue and tell me how to fix it.

     

    Thanks,

    #24662

    Hi,

    Sorry for late reply and misunderstood.

    I try to make an order on your site and it still work well and show item in cart. http://take.ms/69W7fu

    Could you try clear cache of browser and try again.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #24678

    Hi,

    No, you missunderstood again, let me tell you how to reproduce the issue so you can understand, Please follow this steps:

    1- Add an item to you shopping cart at our website (kingcot.de)

    2- Go to checkout page (https://kingcot.de/checkout/) and select any payment method except paypal (select the first or the 2nd) and don’t worry you its on test mode so you don’t need to pay anything

    3- Accept and confim the payment

    4- You will then be redirected to order details page that confirms that you have paid successfully

    The issue appears here, you will find that the shopping cart Re-filled with the SAME item AGAIN while it should have been paid already

    Kindly check and advice and ask me if anything is not clear

     

    Thank You!

    #24690

    Hi,

    Could you try contact with plugin author the issue have on Chrome. I check with default theme after make Place Order and back to shop and create new Order it still show old Order has been placed. When i click to refresh it load new order http://take.ms/6p7wy

    On Firefox it still work well.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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