September 7, 2018 at 2:37 pm #24489
Could you try place order on default theme? or ask plugin supporter.
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudioSeptember 7, 2018 at 7:28 pm #24491
i sent to plugin supporter and they did tested today and confirmed that plugin has no issue in regard to the items that stays in shopping cart and asked me to contact you, as the plugin works normally on standard woocommerce theme as in this demo: https://demo.krokedil.se/klarnacheckout/checkout/
there is something in your theme RE-add the items in shopping cart after order is “paid”
Kindly check and update us
Thank YouSeptember 7, 2018 at 11:14 pm #24500
Could you give me credential access to check demo site?
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudioSeptember 7, 2018 at 11:58 pm #24508
No i can’t since this demo is related to the developer not me, However below are some important resources:
Plugin page: https://woocommerce.com/products/klarna-checkout/
Demo Test credentials: You can use the following test credentials:
E-mail address: firstname.lastname@example.org | Personal identity number: 410321-9202 | To get a postal number specific shipping method, enter Postal code: 12345 (with Sweden as the Shipping country)
Developers docs: http://docs.krokedil.com/documentation/klarna-checkout-for-woocommerce/
Payment system docs: https://developers.klarna.com/en/gb/kco-v3/checkout/5-test-go-live/
Thank You!September 8, 2018 at 11:11 am #24519
I want to know how it work with our theme on your demo site and your setting. It now you activate default theme it can’t check 🙁
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudioSeptember 8, 2018 at 10:58 pm #24567This reply has been marked as private.September 9, 2018 at 11:28 am #24572
I mean credentials to access this page https://demo.krokedil.se/klarnacheckout/wp-login.php not your live site.
The account you sent can’t access https://demo.krokedil.se/klarnacheckout/wp-login.php
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudioSeptember 10, 2018 at 6:48 am #24598
this is not logic, the developer is not offering demo account with access to the admin, and I’m not responsible for that, all I can give you is the fact that there is a plugin that works on the standard woocommerce theme and not working properly on your theme, Please install the plugin „Klarna Checkout“ on your demo yourself and try to fix the issue and tell me how to fix it.
Thanks,September 12, 2018 at 12:26 pm #24662
Sorry for late reply and misunderstood.
I try to make an order on your site and it still work well and show item in cart. http://take.ms/69W7fu
Could you try clear cache of browser and try again.
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudioSeptember 12, 2018 at 9:50 pm #24678
No, you missunderstood again, let me tell you how to reproduce the issue so you can understand, Please follow this steps:
1- Add an item to you shopping cart at our website (kingcot.de)
2- Go to checkout page (https://kingcot.de/checkout/) and select any payment method except paypal (select the first or the 2nd) and don’t worry you its on test mode so you don’t need to pay anything
3- Accept and confim the payment
4- You will then be redirected to order details page that confirms that you have paid successfully
The issue appears here, you will find that the shopping cart Re-filled with the SAME item AGAIN while it should have been paid already
Kindly check and advice and ask me if anything is not clear
Thank You!September 13, 2018 at 9:07 am #24690
Could you try contact with plugin author the issue have on Chrome. I check with default theme after make Place Order and back to shop and create new Order it still show old Order has been placed. When i click to refresh it load new order http://take.ms/6p7wy
On Firefox it still work well.
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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