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Tagged: colour problem
- This topic has 4 replies, 3 voices, and was last updated 5 years, 7 months ago by Foster.
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August 16, 2018 at 12:32 pm #23914
Hi,
I am facing colour selection problem on my product page, there is different colour but all colour shown white. please help for this. chk attachement
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August 16, 2018 at 3:48 pm #23916
Hi,
This issue because Shopify doesn’t support add color picker so you have to type right name of color to it generate color http://take.ms/lbI4A
Example: Dark Blue not Crazy Dark Blue X-7.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 16, 2018 at 4:04 pm #23917
shopify team says that your theme is not shopify compatible therefore this error comes… they say if you change theme the issue is solved
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August 16, 2018 at 4:44 pm #23918
if there is lot of colour it must shows in two or three line but it shows continue in 3 line therefore some colour is also missing check this web: https://travelidle.com/products/forudesigns-3d-flower-travel-luggage-protective-cover-for-18-30-inch-trolley-suitcase-elastic-trunk-case-dust-covers-with-zipper
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August 18, 2018 at 4:52 pm #23946
Hi,
Sorry for the late response.
shopify team says that your theme is not shopify compatible therefore this error comes… they say if you change theme the issue is solved>>> Please try to activate another Shopify theme to check this function, our theme has 100% compatible with Shopify. You need to type the right color name to solve this problem. You can refer the color name here https://www.quackit.com/css/css_color_codes.cfm
Regarding the next issue, I saw you’re using the outdated version, please update to the latest version. The problem will be solved.
Regards,
Foster from JanStudio
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