Home Forums Themes Support Claue Double attribute issue at displaying

This topic contains 3 replies, has 2 voices, and was last updated by  Harry 5 months, 1 week ago.

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  • #15970

    Hi,

    I have an issue with one of my product that has two attributes : color and size. When I’m on my website on the product page at first it looks normal (see attached). If I click on the color size still normal. But if I first click on the size (before choosing the color) then the photos of my product disappear (see attached)… Can you help with this please ?

    Here is the product I talk about : https://manora.co/produit/bague-celia/

    Many thanks,

    Orlane

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    #15975

    Hi Orlane,

    Please update theme and plugin WooCommerce Variation Swatch to latest version http://support.janstudio.net/forums/topic/updating-the-theme/ to fix issue.

    Best regards

    #15980

    Hi,

    Sorry but in spite of the article you sent me I can’t find how to update my theme because I can’t find the page I attached…

    Also does an update in the theme is going to have an impact on my existing settings and plugins ?

    Thanks,

    Orlane

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    #15987

    Hi,

    Did you install plugin Envato Toolkit? The update will not affect to setting.

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