Home › Forums › Themes Support › Claue › Double attribute issue at displaying
- This topic has 3 replies, 2 voices, and was last updated 6 years, 3 months ago by Harry.
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January 11, 2018 at 5:41 pm #15970
Hi,
I have an issue with one of my product that has two attributes : color and size. When I’m on my website on the product page at first it looks normal (see attached). If I click on the color size still normal. But if I first click on the size (before choosing the color) then the photos of my product disappear (see attached)… Can you help with this please ?
Here is the product I talk about : https://manora.co/produit/bague-celia/
Many thanks,
Orlane
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January 11, 2018 at 6:21 pm #15975
Hi Orlane,
Please update theme and plugin WooCommerce Variation Swatch to latest version http://support.janstudio.net/forums/topic/updating-the-theme/ to fix issue.
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
January 11, 2018 at 8:23 pm #15980
Hi,
Sorry but in spite of the article you sent me I can’t find how to update my theme because I can’t find the page I attached…
Also does an update in the theme is going to have an impact on my existing settings and plugins ?
Thanks,
Orlane
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January 11, 2018 at 10:41 pm #15987
Hi,
Did you install plugin Envato Toolkit? The update will not affect to setting.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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