Home Forums Themes Support Claue Double attribute issue at displaying

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    • #15970

      Hi,

      I have an issue with one of my product that has two attributes : color and size. When I’m on my website on the product page at first it looks normal (see attached). If I click on the color size still normal. But if I first click on the size (before choosing the color) then the photos of my product disappear (see attached)… Can you help with this please ?

      Here is the product I talk about : https://manora.co/produit/bague-celia/

      Many thanks,

      Orlane

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    • #15975

      Hi Orlane,

      Please update theme and plugin WooCommerce Variation Swatch to latest version http://support.janstudio.net/forums/topic/updating-the-theme/ to fix issue.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #15980

      Hi,

      Sorry but in spite of the article you sent me I can’t find how to update my theme because I can’t find the page I attached…

      Also does an update in the theme is going to have an impact on my existing settings and plugins ?

      Thanks,

      Orlane

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    • #15987

      Hi,

      Did you install plugin Envato Toolkit? The update will not affect to setting.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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