Home Forums Themes Support HelpDesk Edit Breadcrumbs title And RTL support!

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    • #5274

      Hello,

      Thanks for Amazing work, but I have some issue, I’m trying to solve it but I can’t.

      1. When I’m trying to create a page: http://prntscr.com/fiejki

      2. The bar under bg title on page not RTL: http://prntscr.com/fiejwz And I try to change ” video ” to the arabic word and still show Video or Knowledge Base on.

      3. on knowledge base it shows by English: http://prntscr.com/fiel9d

      this issue on this moments so pleases how to solve it.

      Thanks

    • #5278

      Hi Flendra,

      Thank you for purchase.

      1. You can download attach file, unzip and copy to folder wp-content > themes > helpdesk > assets > css

      2. We saw this issue, we will fix and update soon.

      3. You can follow our video to translate the text to your language

      Best regards

      Attachments:
      You must be logged in to view attached files.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5281

      Hi, thanks for reply

      1. It’s done.
      2. We need to fix the issue now, because we connect launch the website like that.
      3. I’m translating all the word ” Video ” and still by english.

      waiting ….

    • #5282

      2. You can change breadcrumbs by use Loco Translate and translate (Knowledge Base, Video) in plugin helpdesk-addons like you did on helpdesk theme.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5283

      2. As I told before I’m translate the words and still english: http://prntscr.com/fijyps

    • #5284

      I mean you translate plugin HelpDesk-Addons not in theme. i try on my local it work well.

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5285

      I don’t understand you. Please Check and told me how to fix it

    • #5286

      I mean you translate string in plugin https://monosnap.com/file/Y19qdbJrR4OaObi1oebRYJnJy46t0L#, hope this screen shot more clear for you.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5287

      Sir I told you before i’m translate the word ” Video ” : http://prntscr.com/fik3ep

      and not change!

    • #5288

      Sorry for not complete guide,

      Please choose system when you create new language. if you choose author you translated file will be remove when you update

      https://monosnap.com/file/WHh7Gwb6LeC0ndkP59SyZ3fv2CzxUx#

      I choose system and now it work.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5289

      Hi,

      it’s work now, but some word not on this file like: http://prntscr.com/fikdiq

      How we can translate it?

    • #5290

      This words you can translate in Theme > helpdesk. Make sure new language in system location.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5291

      Great, And I fix the breadcrumbs bar with myself.

      for this moment all fine.

      thanks

    • #5292

      You’re welcome.

      Feel free contact us again if you need more help.

      Have a nice weekend.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5321

      Hi,
      I have Issue with : http://prntscr.com/fix7a5

      How I can Disabled Topic + translate other words? because i’m changed from loco strings but nothing happened.

    • #5323

      Hi,

      1. You can disable Topic by edit search form and uncheck topic
      https://monosnap.com/file/pK9jtqp7IblXKmcwwBVGiayfHeVsLq#

      2. You download attach file to replace helpdesk-addons plugin

      After that go to Loco > Plugin > HelpDesk Addon > Edit Language > Sync to update string. after that you can translate other string , for other you can translate in plugin bbPress.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5330

      Hello,
      where the attach file?

    • #5331

      I’m sorry, i miss attach file

      Attachments:
      You must be logged in to view attached files.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5370

      nothing happened when I replace all files the plugin with attach and sync the new strings.

      what the problem?

    • #5371

      Do you can translate string “search in”?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5372

      No there nothing ” search in ” inside plugin loco.

      search in = البحث في

    • #5376

      I replace the plugin on your site it work but now it remove work you did.

      I’m sorry about it. I recommend you follow this config https://monosnap.com/file/1uTSHPrtAUK3otV99d2hA9ukC97ou8# your work will keep when update plugin or theme.

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5377

      Hi,
      the Topic + Post i can’t translate it!

    • #5378

      The “topic” you can translate bbPress plugin

      The “post” you translate WordPress

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5380

      No, it’s not.
      Try you translate it:

      Topic = المواضيع
      Post = المقالات

    • #5386

      We will check this issue again and fix soon.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5387

      Soon ?
      If the issue not fix now, i well refund my money back and looking for other theme work fine.

      I don’t have time to wait your soon

       

      thanks.

    • #5388

      Hi,

      Now our main developer for this theme in vacation he will back on Thursday, he can check and solve this issue.

      We sorry about this.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5396

      Hi, Ok we can wait to few days.

      I have issue with Page ” Blog “. the style of page not right. and there some problem. : http://help.daleelstore.com/blog/
      Inside the post it’s look good. but outside look bad!
      Can you redesign the blog page so at least looking good.and button for long posts.. etc.

      I’m waiting.

    • #5400

      Hi,

      For post have long content you can add read more button by click to add read more button

      https://monosnap.com/file/HeOQU5jV6eSx66piMclBF421BSHcDW#

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5401

      Did you read all my comment?

       

      The design for the page blog is bad .. we need to change for best results!

       

      thanks

    • #5402

      You mean blog layout lost right sidebar? You can add widget to Primary Sidebar in Appearance > Widgets

      Our theme don’t focus blog style this style is basic standard for blog, could you recommend layout of blog in RTL you look good. We will improve.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5493
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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