Home Forums Themes Support Claue Elements Help

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    • #24877

      Hi Harry,

      As you see in this Picture : http://take.ms/7Q9oV

      I have decreased the space between elements in mobile view via this code :

      /* space between image and text in homepage */
      .product-category, .jas-banner {
      margin-bottom: 20px !important;
      }
      @media only screen and (max-width: 736px) {
      .product-category, .jas-banner {
      margin-bottom: 2px !important;
      }
      .vc_column_container>.vc_column-inner {
      padding-left: 5px !important;
      padding-right: 5px !important;
      }}

      I like to know is there any chance to keep the banners like this, but not missing the title of the products in the slideshow?

      Regards.

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #24889

      Hi Rahim,

      Please add extra class for the row contain banner http://take.ms/raBJX

      Example “banner-wrapper”

      and change css to

      /* space between image and text in homepage */
      .product-category, .jas-banner {
      margin-bottom: 20px !important;
      }
      @media only screen and (max-width: 736px) {
      .product-category, .jas-banner {
      margin-bottom: 2px !important;
      }
      .banner-wrapper .vc_column_container>.vc_column-inner {
      padding-left: 5px !important;
      padding-right: 5px !important;
      }}

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #24895

      Great Harry,

      It’s working fine now.

      Now could you please help me to find the right amount of px for the same space between elements in mobile view in this code for this picture? http://take.ms/3gNQt

      @media only screen and (max-width: 736px) {
      .product-category, .jas-banner {
      margin-bottom: 1px !important;
      }

      1px? 2px? 0px?

      Regards.

       

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #24903

      Hi Rahim,

      The correct is 1px

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #25064

        Hi Harry,

        On all mobile devices 1px is working fine.

        But in a real iphone x , this is happening : http://take.ms/yrIkn

        I couldn’t recreating this on the mobile view of the browsers.

        Rahim Vaziri
        CEO & Founder at Look.ir

    • #24915

      Hi Harry,

      Did you hide the variations values in the last update?

      I remember when I add a variation product to the cart, I had the values for review.

      Right now I don’t see any values.

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #24919

      Hi Rahim,

      We don’t update any related to variation on the new update.

      Could you explain more about your issue?

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #24923

      Hi Harry,

      I remember some month ago while I was adding a variation product to the cart, The cart pop up preview was like this :

      Shoe, Black, 42

      I mean the values also was in the titles of the items in the cart.

      But now only the title appears. So the user cannot review the variations values.

      Like the correct size and color.

      Maybe this is about the update of the woocommerce.

      Thanks

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #24928
      This reply has been marked as private.

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #24933
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #24956

      Hi Harry,

      So why do you think I’m not seeing the varitions?

      http://take.ms/ebqEM

      http://take.ms/xfmpq

      Both of these products have color and size variations !!!

      Regards.

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #24957

      &

      How can I center align the cart pop up price center align Harry? http://take.ms/hdKh0

      Regards.

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #24958

      Harry,

      For updating the theme via FTP, Can I delete the claue folder in the themes and then upload the .zip file there and extract it and the delete the .zip file?

      Is this safe?

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #24963

      Hi Rahim,

      1. Could you try deactivate a plugin related to product page

      2. It now the column of price on popup is center. The width of this column limit

      Please add below code

      .cart__popup-item .cart__popup-price {
      	text-align: center;
      }

      3. Please switch to other theme and try delete folder claue and upload zip file or delete switch to other theme and delete claue and reinstall.

      Kind regards
      3.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #24972
      This reply has been marked as private.

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #24975

      Harry,

      For the price in pop up how can I decrease the width of product title and bring the price a little right?

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #24979

      Hi Rahim,

      1. Please use the first without tag

      2. Sorry it table code so can’t decrease width of product title.

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #24980

      Hi Harry,

      Could you please tell me what do you mean without tag?

      I have added the google analytics in there, can I add tag right after the google analytics?

      Regards

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #24982

      Hi Rahim,

      I mean remove only use code inside this task.

      regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #24985

      Hi Harry,

      According to the issue that I had with variable products, It happens when this plugin is activate :

      Change Quantity on Checkout for WooCommerce

      I just made a topic in the support section of the plugin : Link

      Just wanted to tell you this problem if this happened for other users.

      Thanks

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #24987

      Hi Rahim,

      Thank for the info. Let me know when you hear solution.

      Thanks and have a nice weekend!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #25008

      Hi Harry,

      Hope you had a nice weekend. 🙂

      The plugin’s author just replied me. Check Here.

      Regards.

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #25017

      Hi Rahim,

      Please deactivate plugin WPA Product Bundle, it conflict with plugin change quantity on checkout page.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #25123

      Hi Harry,

      Hope you are fine.

      Any solution for iphone  x?

      Thank you.

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #25129

      Hi Rahim,

      Please change margin bottom to 10px, i check on real iphone7 it have same like your screenshot so change to 10px for all mobile.

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #25146

      Hi Harry,

      I am using a plugin which I would like to customize a msg part of it’s function.

      I would like to add the word “test” after billing_first_name.

      Could you please help me to add this? I get error all the time.

      $msg = 'Hi ' . $order->billing_first_name . '.<br />';

      Thank you.

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #25169

      Hi Rahim,

      Please follow this https://hollerwp.com/customize-woocommerce-checkout-page/

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #25176

      Hi Harry,

      It’s not about checkout page.

      It’s a plugin which notifies the customer for cancelled order. As you know Woocommerce doesn’t send email to customer for cancelled order.

      In the first paragraph of the email the plugin says for example : Hi Harry,

      I like to add a word ” dear ” after Harry in my language.

      I want to do this in the function :

      $msg = 'Hi ' . $order->billing_first_name . '.<br />';

      Regards.

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #25180

      Hi Rahim,

      Please use this plugin https://codecanyon.net/item/email-customizer-for-woocommerce/8654473

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #25309

      Harry,

      I think we are misunderstanding each other on this. 🙁

      I said I have a plugin for this.

      What I need is just to add a word to this function line.

      $msg = 'Hi ' . $order->billing_first_name . '.<br />';

      I would like to add “test” after customer’s name.

      That’s all.

      Regards.

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #25319

      Hi Rahim,

      Please ask plugin supporter for this. This text for order email.

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #26761

      Hi Rahim, Please deactivate plugin WPA Product Bundle, it conflict with plugin change quantity on checkout page. Kind regards

      Hi Harry,

      Hope you are fine.

      Is there still the conflict of these two plugins?

      Regards.

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #26763

      Hi Harry,

      After the update I don’t see the preview changes in the product edit.

      Does this come from you?

      Regards.

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #26770

      Hi Rahim,

      1. Yes, 2 plugins still conflict

      2. This issue of new version of WooCommerce “Preview change” button disappear.

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #26781

      Hi Harry,

      Do you have any plan to change the header layout 4 to something like mine in the next updates?

      If you consider the header 4 has too much height for logo and menu together.

      Regards.

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #26790

      Hi Rahim,

      I’m sorry, In short time we still don’t have plan to update for header layout 4.

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #26903
      This reply has been marked as private.

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #26904

      Hi Harry,

      I think this has happened after the update.

      I don’t see the favicon on my checkout page!

      I have a demo without any changes installed on my look.ir/en which is on coming soon mode now.

      I don’t see the favicon on checkout page there too.

      Can you please check this on your end?

      Regards.

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #26912
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #26927

      Hi Harry,

      Thank you for sending the update.

      Harry,

      from last night the images of products on my cart page are not loading.

      I see an error on my inspect : https://pasteboard.co/HOaMB00.png

      This is the appeared link:

      https://look.ir/cart/image/gif;base64,R0lGODdhAQABAPAAAP/wAAACwAAAAAAQABAEACAkQBADs=

      Why this is happening?

      You can test it via this product: https://look.ir/STA2g

      Regards.

       

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #26934

      Hi Harry,

      The issue is solved now. 🙂

      It was coming from file permissions of WP Rockets.

      Regards.

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #26941

      Hi Harry,

      Hope you are fine.

      I know that you have disabled the quick shop button for out of stock products.

      But I realized that the quick shop button is available for out of stock products which appears in th e realted products section.

      Regards

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #26951

      Hi Rahim,

      Please send me link of product has related out of stock.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #26957

      Hi Harry,

      Please check this: https://look.ir/jxi4J

      Regards.

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #26963

      Hi Rahim,

      Please add below code

      .outofstock .btn-quickview {display: none;}

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #26998

      Hi Harry,

      Thank you so much.

      I just updated the theme and realized you forgot to available translation for these strings:

      “Sticky Header Logo”

      “Add logo for sticky header. It work when you upload regular logo.”

      “Backup”

      in the theme panel.

      Regards

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #27007

      Hi Rahim,

      Please click on Sync button and try again.

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #27017

      Hi Harry,

      I already did and it’s already up to date with claue.pot

      Check this on your local.

      Regards.

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #27018

      Hi Rahim,

      Please check this video it work on my local http://take.ms/xU1ae

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #27019

      Hi Harry,

      Thank you for the video.

      I am on the version 1.5.1 and cannot find these strings via loco after sync.

      It’s not so important matter, I just wanted to report this for the next update but I don’t know Y I cannot find theme.

      Is Monosnap working again in your nation Harry?

      Regards

      Rahim Vaziri
      CEO & Founder at Look.ir

    • #27025

      Hi Rahim,

      Monosnap still doesn’t work on my nation.

      Now I use this for video record.

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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