Home Forums Themes Support HelpDesk Envato Purchase Code not Working

This topic contains 10 replies, has 2 voices, and was last updated by  Harry 8 months, 1 week ago.

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  • #14414

    Hey guys,

    I’ve purchased your theme for my support forums but I’m encountering some problems on registration with the purchase code.

    I have properly set up my credentials and envato api.

    When I try to access the cloudwork panel I get this error: Cannot load cloudwork-verifi.

    Any thoughts on this?



    This reply has been marked as private.


    I’ve changed the details but still no difference.



    Did you try with purchase code for your item?


    Yes, I did.

    Here’s a valid purchase code you can try with too: 6c2d729a-1052-4593-b89d-dbe852d6a335


    I the environment being a Multisite install is the problem because the normal register url for WP is ‘wp-login.php?action=register’ while for multisite is wp-signup.php



    Sorry for late reply.

    Could you try follow this article https://www.cozmoslabs.com/56583-enable-wordpress-user-registration-subsite/

    Best regards


    Ok, I have done it but now it only redirects me to the home page when trying to register.



    Please try edit line 97 in header.php from home_url to site_url. Let us know if this ok.




    I have used an alternative method and created a separate page for registration using the cloudwork-verifi shortcode.

    But it would be nice if you could fix this in the future and make it compatible with multisite.



    Thank you for respond. We will update our theme for work on multi site if find a solution.

    Wish you good luck with more sale and have nice Sunday!

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