Home Forums Themes Support HelpDesk Envato Purchase Code not Working

This topic contains 10 replies, has 2 voices, and was last updated by  Harry 1 day, 7 hours ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #14414
    zabestof
    Supported

    Hey guys,

    I’ve purchased your theme for my support forums but I’m encountering some problems on registration with the purchase code.

    I have properly set up my credentials and envato api.

    When I try to access the cloudwork panel I get this error: Cannot load cloudwork-verifi.

    Any thoughts on this?

    Cheers!

    Chris

    #14421
    This reply has been marked as private.
    #14465
    zabestof
    Supported

    Hi,

    I’ve changed the details but still no difference.

    #14472

    Hi,

    Did you try with purchase code for your item?

    #14517
    zabestof
    Supported

    Yes, I did.

    Here’s a valid purchase code you can try with too: 6c2d729a-1052-4593-b89d-dbe852d6a335

    #14520
    zabestof
    Supported

    I the environment being a Multisite install is the problem because the normal register url for WP is ‘wp-login.php?action=register’ while for multisite is wp-signup.php

    #14573

    Hi,

    Sorry for late reply.

    Could you try follow this article https://www.cozmoslabs.com/56583-enable-wordpress-user-registration-subsite/

    Best regards

    #14580
    zabestof
    Supported

    Ok, I have done it but now it only redirects me to the home page when trying to register.

    #14617

    Hi,

    Please try edit line 97 in header.php from home_url to site_url. Let us know if this ok.

    Thanks

    #14653
    zabestof
    Supported

    Hey,

    I have used an alternative method and created a separate page for registration using the cloudwork-verifi shortcode.

    But it would be nice if you could fix this in the future and make it compatible with multisite.

    Cheers!

    #14701

    Thank you for respond. We will update our theme for work on multi site if find a solution.

    Wish you good luck with more sale and have nice Sunday!

Viewing 11 posts - 1 through 11 (of 11 total)

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