Home Forums Themes Support Claue error code

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    • #14342

      Hi,

      Every time I update a page I get this screenshot. I attach the image.

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    • #14352

      Hi Kintanei,

      Could you send us admin account as private reply. We need closer check.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #14516
      This reply has been marked as private.
    • #14552

      Hi Kintanei,

      I updated plugin JAS Addons. It now ok.

      Best regards

       

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #14553
      This reply has been marked as private.
    • #14555

      Could you record a video how to reproduce this bug.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #14614
      This reply has been marked as private.
    • #14636

      Could you tell us how to reproduce this bug to show the message step by step.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #14725

      Hi,

      The error happens when you are browsing the control panel. For example you enter the products section and select one and go back, the error appears.

      Best regards!

    • #14741

      Hi,

      Could you try clear cache on your browser. I check your site but don’t see the issue.

      Best regards!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #14747

      Perfect, you´re the best!

      Best regards!

    • #14749

      You’re welcome.

      Feel free contact us again if you need more help.

      Have a nice day!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #14897

      Hi,

      the problem keeps showing up.. I have deleted the cookies and the cache but the problem continues. Could you look at it again?

      Thanks again.

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    • #14909

      Hi,

      I tried your site on Chrome, Firefox on macOS it still work well. Could you try another browser or disable some extensions of browser.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #15104

      Hi,

      witch Chrome and Firefox there are´t problem. The problem is in Safari browser. I usually use Safari for work. Before it worked perfect.. I don´t know.

      Best regard!

    • #15111

      Which version of Safari you are using. I checked on Safari version 11.0.2 it still work well.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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