Home › Forums › Themes Support › Claue › Fatal errors in plug-ins prevent install and NO way to import dummy data
- This topic has 3 replies, 3 voices, and was last updated 6 years, 11 months ago by Foster.
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April 25, 2017 at 7:38 am #3427
I bought this theme 2 days ago and it does not work. The theme has fatal errors in several plug-ins and does not include dummy set up data (see screen shot). Please access my site and fix or refund my money. Thank You – [email protected]
- This topic was modified 6 years, 12 months ago by Harry. Reason: hide item purchase code
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April 25, 2017 at 8:48 am #3430
Hello Allencwill,
First of all thank you for purchase and sorry because inconvenience you have.
I checked your site and saw issue from WP Engine hosting when download plugin from external source.
Can you help me add my email ([email protected]) as your user at https://wpengine.com/support/users/. I need to chatting with hosting support team to solve this issue.
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
April 25, 2017 at 8:45 pm #3451
Hello Harry,
It is done: Under username Harry Helpdesk. They sent you an email to gain access.
Name Email Account access Install access
Harry Helpdesk
Has not yet accepted invitation
[email protected] Full (no billing) ALL accessThank you
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April 25, 2017 at 11:44 pm #3456
Hi,
Sorry for the unwanted inconvenience, This problem was solved please check
– Foster
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