Your account expired support, please renew to get your support.

Home Forums Themes Support Gecko Few issues on the theme

This topic contains 13 replies, has 2 voices, and was last updated by  Harry 1 month, 4 weeks ago.

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #29642
    thelinenway
    Support Expired

    URL: thelinenway.com

    1. https://thelinenway.com/shop/ – on the shop page when i click on filters, we want to show the colors and sizes we entered in the attributes
    2. https://thelinenway.com/shop/ – on the catalog page, for some products the colors shown are missing in the circle, for example in triangle dress – blue color is missing
    3. https://thelinenway.com/checkout/ – on checkout page, when we click on terms and conditions, the following code appears – 

    4. we want the size guide to be just beside the size title – product page
    5. we want to customize the message if the customer does not select the options before proceeding to the cart…

    Kindly help.

    Thanks

    #29651

    Hi,

    Thank you for choosing our theme.

    1. Please go to Appearance > Widgets > WooCommerce Top Sidebar and edit your widget

    2,3. Please update theme to latest version and after that update recommend plugin in Appearance > Install plugins http://support.janstudio.net/forums/topic/updating-the-theme/

    4. I’m sorry it doesn’t have action hook to move size guide next to title 🙁

    5. Please use Loco Translate plugin http://support.janstudio.net/forums/topic/theme-translation/ and go to Loco > plugins > woocommerce and find string to change.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #29657
    thelinenway
    Support Expired

    1.  solved (thanks)

    2. updated the theme to the latest version. Updated plugins from Appearance>Install Plugins. Yet the issue persists.

    3.  solved (thanks)

    5. Installed loco translate and followed the steps, yet the message is still the same. Unable to change the string.

    Few more issues and requests:

    6. On product detail page in social media share – we want to disable pinterest, g+ and tumblr and want to add instagram

    7. On the shop page, the products are aligned right to left instead left to right. As per the product id and latest product, LINEN SLING should start after all the apparels finish.

    8. On checkout page, three dots appear below the asterix of the required field. How to remove them?

    Awaiting reply. Thanks

    #29659

    Hi,

    3. Did you import products from other source, please try plugin https://wordpress.org/plugins/advanced-database-cleaner/ make sure backup your database before do it.

    5. Sorry old way via loco doesn’t work.

    Please add below code to gecko-child > functions.php

    add_filter( 'gettext', 'customizing_variable_product_message', 97, 3 );
    function customizing_variable_product_message( $translated_text, $untranslated_text, $domain )
    {
        if ($untranslated_text == 'Please select some product options before adding this product to your cart.') {
            $translated_text = __( 'Here goes your custom text', $domain );
        }
        return $translated_text;
    }

    6, 8. Please add below code to JanStudio > Theme Option > General Layout > Custom CSS

    .jas-social a.google-plus,
    .jas-social a.pinterest,
    .jas-social a.tumblr {
    	display: none;
    }
    abbr[title] {
    	border-bottom: none !important;
    	cursor: inherit !important;
    	text-decoration: none !important;
    }

    For instagram they doesn’t support option to share

    7. I check on my browser it still work well http://prntscr.com/mwuo8y http://prntscr.com/mwuoqa

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #29660
    thelinenway
    Support Expired

    7. the linen sling bag is shown before the dresses, even though i changed the id orders and date published to be fit for dresses to show first…

    #29663

    7. Please go to JanStudio > Theme Option > WooCommerce > Product Listings > Style > Choose Grid not Masonry layout.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #29696
    thelinenway
    Support Expired

    7 is resolved. thanks.

    2 still persists. updated the theme. cleaned the database using the plugin provided yet the triangle dress only show 2 colour options on product listing page and all the 3 color options inside.

    5. we have installed the parent theme and not the child theme. unable to find gecko child folder for functions.php.

    #29697

    Hi,

    2. Please try go to WooCommerce > Status > Tool > Clear transients, Delete orphaned variations, Update database

    5. The gecko-child included in package you download from ThemeForest, please download again.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #29698
    thelinenway
    Support Expired

    5 solved. Thanks.

    2 still persists… 🙁

    #29699

    I still don’t understand which cause the issue. I create new it work well.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #29968
    thelinenway
    Support Expired

    I am still facing the issue where the colours are not being displayed in product list page –

    I have tried updating wordpress, theme, woocommerce. Tried deleting the unwanted transients and even cleaned the database. I have also tried deleting and updating the product again.

    Below are the product details:

    TRIANGLE DRESS

    This particular product is only showing one colour variation in the shop page – https://thelinenway.com/shop/

    This needs to be resolved urgent.

     

    #29975

    Hi,

    Please create new product same as Triangle Dress.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #29976
    thelinenway
    Support Expired

    The link i gave is of new product only. I am still facing issues

    #29978

    Hi,

    I create new product TRIANGLE DRESS – Copy, please check on shop page https://thelinenway.com/shop/. It work well.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

Viewing 14 posts - 1 through 14 (of 14 total)

You must be logged in to reply to this topic.