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Home Forums Themes Support Claue formatting of category boxes

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    • #35141
      Sgmonster
      Support Expired

      Hello:  I am trying to change the width between these category boxes to 1 pixel or 0 pixels, but wp bakery does not seem to have this option.   Can you please help?

      thanks,

      Tom

       

      home page category  boxes

    • #35144
      Harry
      Support Expired

      Hi Tom,

      Please edit the column wrap content https://prnt.sc/r10vnl

      I see you use our theme for 2 sites, did you purchase for 2nd license?

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #41013
        Sgmonster
        Support Expired

        Hello Harry:

        Is there a way to widen the left and right margins on pages and/or posts?

        I created this page with a few tables, and there are no margins. Take a look.

        WileyX, BikerArmour, 7eye Sunglass Frame Sizing Charts

        thank you,
        Tom Shiao

        • #41017
          Harry
          Support Expired

          Hi Tom,

          Please go to Claue > Theme Option > General Layout > Content Width and reduce the number.

          Kind regards

          Harry
          Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #35145
      Sgmonster
      Support Expired

      Thanks.  Notice, the pixels are already at 0 pixels, and there is still space between the images.  Is this right?

      We will be activating the 2nd template if everything works out.

      Thanks, Tom

    • #35148
      Harry
      Support Expired

      Hi Tom,

      I check your site the pixel not set https://prnt.sc/r11jd8 please put “0” to the field.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #35263
      Sgmonster
      Support Expired

      Hello:  I have 4 questions about our new site, http://www.bikershades.com

      1.  How can I adjust the height of the space above the home banner?   It’s seems a bit tall.    see attached.

      2. Also, can the site logo be larger than 200 pixels?   It seems very small.   Up to 300 pixels would be nice.

      3.  Can you extend the body of the website?   The banner can be extended to the far left and far right, but the main body remains narrow.  see attached.

      4.  We are ready to activate our 2nd copy of CLAUE for http://www.bikershades.com.  How can you do this for me?

      Thanks,

      Tom

      Attachments:
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    • #35265
      Sgmonster
      Support Expired

      attaching 2nd image referred to in last email…

      Attachments:
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    • #35267
      Harry
      Support Expired

      Hi Tom,

      1. you have to set the padding top of column to 0 because it get default value of page builder https://prnt.sc/r4d381

      2. It now width of logo on your site is 288px

      3. Please go to Theme Option > General Layout > Content Width and increase your number

      4. Can you send me 2nd purchase code to activate.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #35274
      Sgmonster
      Support Expired

      Thank you.  if you check out sunglassmonster.com or bikershades.com on your mobile device, the logos appear very small.  On Sunglassmonster, I uploaded a 500 x 500 pixel logo at 72 dpi.

      Also, where are the ‘3 small lines’ on the top of the page for people to click and view the categories?  Right now you can view the categories by clicking on the small logo, but that is not industry standard.

      Your sample Claue mobile site has this feature with the 3 small lines.  The banner also loads up a lot quicker compared to our sites.

      thank you.

       

    • #35277
      Harry
      Support Expired

      Hi Tom,

      1. Please upload retina logo with double size with regular logo it will make logo on mobile device bigger

      2. Please remove mobile icon image you uploaded to revert 3 small lines menu button to make it like our demo.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #35314
      Sgmonster
      Support Expired

      Hello:

      It would be extremely helpful if the small three lines was a floating feature, so that the user doesn’t have to scroll all the way up to open the filters again.

      Also, the 3 line filter icon is positioned to far to the left of the screen and it is also a bit too small .  I don’t think the users may know it is there sometimes.

      Are these items you can fix?

      Thank you,

       

      Tom

      Attachments:
      You must be logged in to view attached files.
    • #35316
      Harry
      Support Expired

      Hi,

      Please add below code to Claue > Theme Option > General Layout > Custom CSS

      .result-count-order {
      	padding: 0 15px;
      }
      .filter-trigger:after {
      	content: 'Filter';
      	margin-left: 10px;
      }

      It will show the text next to icon

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #35401
      Sgmonster
      Support Expired

      Thank you.  How do I add category banners and text to the website?

      Tom

    • #35407
      Harry
      Support Expired

      Hi Tom,

      please use element “Image and Text” of PageBuilder https://prnt.sc/rbs66e

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #35410
        Sgmonster
        Support Expired

        Hello:

        I’m sorry, I don’t see your screen shot anywhere in the WP Bakery plug in….

    • #35408
      Sgmonster
      Support Expired

      I just purchased our 2nd copy of Claue for http://www.bikershades.com.  It is already installed.  Please make sure it is activated.   Thank you very much.

    • #35409
      Harry
      Support Expired

      Thanks, we activated your site. Let us know if you need more assist.

      Have a nice day!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #35411
      Sgmonster
      Support Expired

      Okay, so I go here: https://support.wpbakery.com/login

      but I don’t know what the user name and password are.   sorry I am so ignorant of all of this.

       

    • #35412
      Sgmonster
      Support Expired

      or do I install one of these plugins?

    • #35413
      Harry
      Support Expired

      Hi,

      The license only activate theme not can activate plugin.

      If you want activate plugin you have to buy it separate. You still can use WPBakery PageBuilder without activate this plugin. When have new version of this plugin we will check and update together with our theme.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #35414
      Harry
      Support Expired

      You don’t need instaal these plugins. Only install plugin if you need use for your site.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #35415
      Sgmonster
      Support Expired

      Well, I need to add banner graphics to the category pages, and also add some text to help with SEO as soon as possible.

      Assuming the only way to do this is to add WP Bakery Visual Composer, should I go ahead and purchase the plug in?

    • #35416
      Sgmonster
      Support Expired

      What do you suggest I do since I need to make changes to each of the categories (add new banner graphics and add some text)

      Right now it looks incomplete and boring with the grey box and text at the top.

    • #35417
      Harry
      Support Expired

      Hi,

      Please upload and add text in Dashboard > Product > Categories

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #35420
      Sgmonster
      Support Expired
      1. So, you are saying I have to purchase the WP Bakery Plug in, correct?  I thought we already own it and it came with the template?  Or is the copy we have not the full version?
      2. It’s really STRANGE i can’t add banner graphics to the product category pages.  This seems like such a basic feature.  We can make changes to the home page, but not to any of the product category pages?  Am I missing something here?
      3. So when I add the banner in the future, will I be able to type text under the banner also?  And add text to the bottom of the page for SEO purposes?

        thank you.  Sorry I am a bit frustrated.  Tom.

    • #35421
      Harry
      Support Expired

      Hi Tom,

      1. You don’t need purchase for WPBakery PageBuilder, you only have to buy when you need support from plugin author. Our theme included this plugin.

      2. Please go to Products > Category > Edit Category and upload thumbnail the thumbnail for category will show as banner, and the text for SEO in category description.

      3. If you want move the text under banner, please add below code to claue-child > functions.php

      /* move category description below products */
      add_action( 'wp_head', 'remove_my_action' ); 
      function remove_my_action(){
          remove_action( 'woocommerce_before_main_content', 'jas_claue_wc_page_head', 15 );
      }
      
      function jas_claue_child_wc_page_head() {
          if ( ! cs_get_option( 'wc-enable-page-title' ) || ( class_exists( 'WCV_Vendors' ) && WCV_Vendors::is_vendor_page() ) ) return;
          $title = cs_get_option( 'wc-page-title' );
          $output = '<div class="page-head pr tc"><div class="jas-container pr">';
              if ( is_search() ) {
                  $output .= '<h1 class="mb__5 cw">' . sprintf(__( 'Search Results for: %s', 'claue' ), '<span>' . get_search_query() . '</span>' ) . '</h1>';
              } elseif ( is_shop() ) {
                  $output .= '<h1 class="mb__5 cw">' . esc_html( cs_get_option( 'wc-page-title' ) ) . '</h1>';
                  $output .= '<p class="mg__0">' . do_shortcode( cs_get_option( 'wc-page-desc' ) ) . '</p>';
              } else {
                  // Remove old position of category description
                  remove_action( 'woocommerce_archive_description', 'woocommerce_taxonomy_archive_description', 10 );
                  $output .= '<h1 class="cw">' . single_cat_title( '', false ) . '</h1>';
                  //$output .= do_shortcode( category_description() );
                  add_action( 'woocommerce_after_shop_loop', 'woocommerce_taxonomy_archive_description', 40 );
                  add_action( 'woocommerce_after_shop_loop', 'woocommerce_product_archive_description', 40 );         
              }
              ob_start();
              $output .= ob_get_clean();
          $output .= '</div></div>';
      
          echo wp_kses_post( $output );
      }
      add_action( 'woocommerce_before_main_content', 'jas_claue_child_wc_page_head', 15 );

      and add below code to claue-child > style.css

      .term-description {
          display: block;
          width: 100%;
          max-width: 1170px;
          margin: 30px auto;
      }

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #35469
      Sgmonster
      Support Expired

      Hello:

      There is no padding for the site on the far left of the screen.  (I have the setting so that it the site stretches to fill the entire screen on all screen sizes)

      Is there a setting that adjusts the left padding on the screen?

      thanks,

      Tom

      Attachments:
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    • #35473
      Sgmonster
      Support Expired

      But the problem is that it’s like that on every single page.  So is there a universal setting we can use?

    • #35475
      Harry
      Support Expired

      Hi Tom,

      I check your site it still work well on mobile https://prnt.sc/retes4

      Please check on real device.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #35477
      Sgmonster
      Support Expired

      yes, but on computer  screens it is still way stretched to the far left.  And I changed the % from 200% to around 100% and it does not make any difference.

    • #35478
      Harry
      Support Expired

      Hi,

      After resize browser, please refresh your browser and check again.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #42659
      Sgmonster
      Support Expired

      Hello Harry:  Suddenly, the spacing underneath my main menu is odd.  I can’t fix it.   Take a look.

       

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    • #42664
      Harry
      Support Expired

      Hi Tom,

      I check your site it now work well. Did you fix?

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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