Given Sample Data is not supported

[jishnuvreddy1]

Hi,

Sample data supplied with theme one click is not working, request you send the proper format to import it with single click.

 

Thank you

 

[Harry]

Hi,

Sorry because inconvenience.

Did you install all recommend plugins

Could you send me your site url and temporary admin account as private reply. We will check and help you solve the issue.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[jishnuvreddy1]

Hi,

I’m using local server for beginning development. After that I like to move server. I’m using xampp for local server.

Please find the attachments (zipped) for your reference. Also I’m getting some error messages when I’m visiting sample page.

If you give me sample xml file, I  will try with it.

Thanks.

Attachments:

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[Harry]

Hi,

1. Please follow this topic to fix error of WordPress on PHP 7.2 https://core.trac.wordpress.org/attachment/ticket/42814/42814.patch

2. Please download file at https://drive.google.com/open?id=0B1WiKtb7n-e1UFZXX0tsYnhDNU0

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[jishnuvreddy1]

Hi,

It’s worked fine. But I could not download the images.  I will manage with other images. Is there any premade metaslider? If yes please provide the packages. Or send me the link how to use meta sliders.

Thanks for your on time support!

[Harry]

This reply has been marked as private.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[jishnuvreddy1]

Hi Harry / Team,

It’s worked fine.  Again, thanks for your on time support.

Thanks.

[jishnuvreddy1]

Hi,

I have an issue with changing headers style. Please find the attachment(zipped) for reference. Please guide me how to change header styles in the theme.

Thanks.

Attachments:

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[Harry]

Hi,

This issue because it now you’re activate child theme.

Please go to themes > claue-child > functions.php and remove below code

// Header
function jas_claue_demo_header() {
	if ( isset( $_GET['header'] ) ) {
		$layout = $_GET['header'];
	} else {
		$layout = 3;
	}
	get_template_part( 'views/header/layout', $layout );
}
add_filter( 'jas_claue_header', 'jas_claue_demo_header' );

function jas_claue_demo_body_class( $classes ) {
	$header = cs_get_option( 'header-layout' );
	if ( isset( $_GET['header'] ) ) {
		$header = $_GET['header'];

		if ( $header == 5 ) {
			$classes[] = 'header-lateral';
		}
	}
	return $classes;
}
add_filter( 'body_class', 'jas_claue_demo_body_class' );

// Product
function jas_claue_demo_wc_style() {
	if ( isset( $_GET['layout'] ) ) {
		$layout = $_GET['layout'];
	} else {
		$layout = cs_get_option( 'wc-style' );
	}
	return $layout;
}
add_filter( 'jas_claue_wc_style', 'jas_claue_demo_wc_style' );

// Blog
function jas_claue_demo_blog_style() {
	if ( isset( $_GET['layout'] ) ) {
		$layout = $_GET['layout'];
	} else {
		$layout = cs_get_option( 'blog-style' );
	}
	return $layout;
}
add_filter( 'jas_claue_blog_style', 'jas_claue_demo_blog_style' );
function jas_claue_demo_blog_layout() {
	if ( isset( $_GET['sidebar'] ) ) {
		$sidebar = 'left-sidebar';
	} else {
		$sidebar = cs_get_option( 'blog-layout' );
	}
	return $sidebar;
}

From line 17 to end.

Kind regards
add_filter( 'jas_claue_blog_layout', 'jas_claue_demo_blog_layout' );

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[jishnuvreddy1]

Hi,

My shop page not taking the sidebar layout. Please guide me.

Thanks.

[Harry]

Hi,

1. Please go to Claue > Theme Option > WooCommerce > Product Listing Settings > Select layout with sidebar and choose WooCommerce Sidebar

2. Go to Appearance > Widgets and add your widget to WooCommerce Sidebar.

Regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[jishnuvreddy1]

Hi,

It’s worked perfectly. Thanks.

Please view the link. I need to change the header height. It’s not working. Slider and menu have long gaps. Please suggest me it.

Thanks.

[jishnuvreddy1]

Sorry here is the link: https://www.athiratechnologies.com/demo/vrksilks.com/

[Harry]

Hi,

I see you add code

#jas-header {
	height: 80px !important;
}

Please find this code and reduce number

Regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[jishnuvreddy1]

Thanks, It works fine.

I need zoom feature like this, https://docs.yithemes.com/yith-woocommerce-zoom-magnifier/.

So I have installed the plugin. But It stops the actual zooming effect of the theme and also not working with this plugin.

Is there any possibility to remove existing zoom effect and use the plugin zoom effect. Or please give your suggestion.

Thanks a lot support supports. I’m really appreciated.

[Harry]

Hi,

Please use this plugin https://www.magictoolbox.com/magiczoom/modules/woocommerce/

Regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[jishnuvreddy1]

Thanks, I will take that suggestion.

The “Quick Shop” Modal is not opening well in Mac Os (First Time). When reloading (reclicking) It’s working.

Please give me the solution for this .

 

Attachments:

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[Harry]

Hi,

Did you try update theme and recommend plugins to latest version http://support.janstudio.net/forums/topic/updating-the-theme/

Could you send me your link to check.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[jishnuvreddy1]

Hi,

Here is the link:

https://www.athiratechnologies.com/demo/vrksilks.com

Thanks.

[Harry]

Could you send me temporary admin account too?

I need more check before give you solution.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[jishnuvreddy1]

This reply has been marked as private.

[Harry]

Hi,

I clear cache of Autoptimze plugin and it now quick shop popup work well.

Regard

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[jishnuvreddy1]

This reply has been marked as private.

[Harry]

Hi,

I check your site and see favicon.

For currency i go to Claue > Currencies and remove USD currency, it now show INR

Regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[jishnuvreddy1]

Hi,

Is your theme support WordPress latest version? Will I update WordPress from 4.9.8 to 5.0.2?

Or any updates required from theme side before updating?

Thanks.

[Harry]

Hi,

Our theme work well with latest version of WordPress you can update normal.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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