Your account expired support, please renew to get your support.

Home Forums Themes Support Claue-Shopify Instagram Feed

Topic Resolution: Not Resolved

Tagged: 

Viewing 6 reply threads
  • Author
    Posts
    • #29854
      PFashAdmn
      Support Expired

      After finally updating our store to the most recent version of Claue, we’re having difficulty with the “Follow us on Instagram” feed on our homepage. At first it seemed to work, but now the page always seems to load with it blank, no matter what device we check with it.

    • #29863
      Harry
      Support Expired

      Hi,

      Did you update plugin in Appearance > Install plugins?

      If issue still there, please send me login credential as private reply to check.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #29988
        PFashAdmn
        Support Expired
        This reply has been marked as private.
    • #29996
      Harry
      Support Expired
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #30017
        PFashAdmn
        Support Expired
        This reply has been marked as private.
        • #30132
          PFashAdmn
          Support Expired

          Hi Harry,

          Its been a few days since your last response. Have you taken a look at the website yet?

    • #30039
      waldat
      Support Expired

      I am facing the same problem. Please share the solution.

    • #30158
      Foster
      Support Expired

      Hi guys,

      We’re so sorry for the late response. Instagram has reduced its hourly API request limit from 5000 to just 200, we’re finding solution to fix this issue, please kindly stay tuned. We will get back to you ASAP when we solved this problem.

    • #30465
      PFashAdmn
      Support Expired

      Any update? Its been quite some time.

    • #31442
      PFashAdmn
      Support Expired

      This is ridiculous.  What good is “6 months support from JanStudio” if I don’t get a response for 2 months??

Viewing 6 reply threads

You must be logged in to reply to this topic.