Home Forums Themes Support Gecko Instagram not working

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    • #3305

      Hello. I keyed in the instagram info but it’s not appearing on the front page. What did I do wrong? Thanks.

       

      User ID: 4737875832

      Access Token: 4737875832.1677ed0.3ac68b63dadc4207907378660116d565

       

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    • #3307

      I re installed the data and it’s the same for the imported version. The Instagram feed isn’t appearing. Also in the media viewer all the images are greyed out.

      I added the code to functions.php like this:

       

    • #3308

      Hi,

      Thank you for purchase!

      1. I try with our instagram Access Token and User ID it still run normal, you can follow our video https://www.youtube.com/watch?v=8rQkm1aGeas

      2. For the images: All images are just used for Preview Purpose Only. They are not part of the theme and NOT included in the final purchase files because license and copyright.

      After import sample content the images will be replace by place holder image and you can change with your images.

      Best regards

       

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #3310

        Hello.

        It works with the default instagram ID and token, and it stops working when I key in mine.

    • #3313

      Hi,

      I checked with another account at http://ec2-54-89-130-179.compute-1.amazonaws.com/home-fashion-2/ it still display

      Can you check again your access token and user ID, is your account public or private?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #3315

        Okay. I see what the problem was. The instagram account was linked to a personal Facebook account which was private so the posts didn’t show up. I changed it to a instagram business account and correctly linked it with the Facebook page instead of personal account. This all has to be done on mobile as the options don’t show up on the web interface, so I had to get on the clients phone to get it working. It works fine now! Sorry for the inconvenience and thanks for the help!

    • #3316

      Feel free contact us again if you need more assists

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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