Home Forums Themes Support Claue Load more products problem

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This topic contains 4 replies, has 2 voices, and was last updated by  Harry 3 months, 2 weeks ago.

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  • #32340
    Tamvision
    Supported

    Hello everybody,

    I do not know if I am posting in the right area, I am new here.

    I purchased the Claue Theme for Woocommerce (WordPress, the very last version I think it’s 5.2)

    When I look at all my products (in a specific category) and I click on “Load More” to actually load more products, my products show up but without loading the pictures.. Can somebody please tell me if you see something similar please ?

    Here’s the link of it : https://beautifulday-shop.com/product-category/dress/

    This website should be online and ready to sell as soon as possible and I am having trouble fixing this issue, maybe it comes from my computer, or maybe someone already had this problem before. I am using a plugin called “Autoptimize” to make my website faster, maybe it causes this issue ?

     

    I am very greateful to anyone who will take time to answer me,

    I wish you a good day, thanks by advance

    Regards

    Vanessa

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    #32342

    Hi Vanessa,

    Thank you for choose our theme.

    Please go to Settings > Autoption > Images tab and uncheck lazyload images http://prntscr.com/obzj11

    Because this feature conflict with function of theme.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #32346
    Tamvision
    Supported

    Hey Harry,

     

    Woah thank you very much for your fast answer,

    Unfortunately, this option was not checked in my options

    Any other ideas to fix this issue ?

     

    Thank you very much !

    Regards

    Vanessa

     

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    #32348
    Tamvision
    Supported

    I found the solution,

    It works now, your solution made me think a lot, and I found out I had the JetPack Plugin with a similar option (lazy load pictures) activated. I took it off and now it works just fine,

    Sorry about my english skills, i am from France

    Thank you very much for the support

    #32349

    Yes, Jetpack plugin have same option for lazyload image, just turn off this option to make site work.

    Kind regards and have a nice day!

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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