Mini-Cart Not Displaying Products Added to cart

[Priya]

Hi,

Our website mini-cart not displaying the products added to cart for variable products. Also mini-cart not opening automatically after add to cart from product page. And this issue started happening after we added SKU for variations in variable product.  As well as this issue happens for some product and  for some not. For eg. Please check this product https://domainname.com/product/set-to-impress-2/ . PFA

Please help us to resolve this issue.

Attachments:

You must be logged in to view attached files.

[Harry]

Hi,

I check your site it now use outdated version. Could you please try update to latest version http://support.janstudio.net/forums/topic/updating-the-theme/.

If issue still have, please let us know.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Priya]

Hi,

I have one query that if I’ll do manual update for the plugin then after  whether our changes made before will be replaced or not?

As we updated many things from code files manually.  We’ll take the backup. But after updation of theme how we are going to make our previous modifications again to the website. Please suggest on the same.

[Priya]

As well as please tell us about woocommerce update as woocommerce version 3.2.3 has been  released but its not compatible with the Claue theme.  Also the wordpress 4.9 version released which is not compatible with Claue theme.

Then how we are going to update Woocommerce as well as WordPress.  Please suggest on the same.

[Harry]

Hi,

1. If you don’t edit any code in wp-content/themes/claue you can update normal without losing anything. If you edit code we recommend move your code to claue-child

2. Our theme now compatible with plugin WooCommerce 3.2.3 and latest version of WordPress 4.8.3. if have issue with next version WP 4.9 we will fix and update.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Priya]

Hi Harry,

 

Our issue has been resolved after updating latest version for the theme. As well as thanks for the above information shared.

And I would like to ask one more thing. We would like to change the position of “variation swatch” and “Add to cart” button above product description i.e. below title name. For that I searched many forums. And was able to do this by adding code to functions.php file. the code is as follows

remove_action(‘woocommerce_single_product_summary’, ‘woocommerce_template_single_add_to_cart’, 30);
add_action(‘woocommerce_single_product_summary’, ‘woocommerce_template_single_add_to_cart’, 15);

But after adding this code our pop-up for “Your Order” disappears. And only “View Cart” option displays on page.

So we want to move the position of swatches and add to cart button as well as we need the pop-up of “Your Order”.

Please guide us on the same.

Thanks & Regards

[Harry]

Hi,

Because you move Add to cart button so the HTML change.

You can use below code to move short description below add to cart button

remove_action('woocommerce_single_product_summary', 'woocommerce_template_single_excerpt', 20);
add_action('woocommerce_single_product_summary', 'woocommerce_template_single_excerpt', 35);

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Priya]

Hi,

Thank You for the code. Now Our website works fine and mini-cart issue also got resolved.

One more issue is our theme compatible with the “Custom Product Boxes” plugin as after we updated the theme its not working

[Harry]

Hi,

We don’t check this plugin with our theme so we not sure. Is it work well before you update our theme? Do you update WooCommerce together?

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Priya]

This reply has been marked as private.

[Harry]

Hi,

I tried account old account you sent but can’t access your site. Could you please check and send us again?

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Priya]

Hi,

Thank You for your  5 Star support. But now our issue has been resolved. Will contact in case of any issue found

Thanks & Regards

[Harry]

You’re welcome.

Feel free contact us again if you need more help.

Could you please help us give our theme good review and 5 stars rating at https://themeforest.net/downloads

Thanks and have a nice day!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Priya]

Hi Harry,

Sorry to ask you one more issue. We had purchased claue theme for one more domain. The same issue of mini-cart not displaying products added to cart was there. So we updated theme and upload woocommerce version 3.2.3

But after that our Variable Products Gallery images stopped working. Means we are not able to delete or update images. When we click on “Add Product Gallery Images” the page scroll-over to the top. As well as we are not able to delete the image as well. Please guide us on the same.

[Harry]

Hi Priya,

Could you send us the account again, i try to access your site but can’t.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Priya]

This reply has been marked as private.

[Harry]

Hi,

I saw on 2 sites still running outdated version 1.2.2

Please update theme to latest version 1.2.4

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

Posts