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Home Forums Themes Support Gecko Most images did not upload on new install!

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    • #30287
      brent
      Support Expired

      Hi.

      Most of the images did not upload on my new install of Gecko. Most are unfound, some are in a folder that doesn’t exist from 2016, etc. This of course has caused many areas to not work properly. I’ve never had this happen before.

      I am NOT going to use Woocommerce on this particular site. I have actually turned off most areas of it. BUT I do need to get the following to work correctly please:

      BLOG SLIDER – LATEST POST FROM THE BLOG – PORTFOLIO – GALLERY

      I have uploaded some new ones for featured images on posts. I also added new slider images.

      Someone will probably need to login to fix this. Please reply ASAP as I only have limited time to work on this.

      Screenshots:
      Home page: https://www.awesomescreenshot.com/image/3969500/524160b1ca3b7485634c62a1ae1a0507

      Blog: https://www.awesomescreenshot.com/image/3969503/be6acf1c6f5e46f9dfe5f56810366690

      Single blog post: https://www.awesomescreenshot.com/image/3969507/d7237b9bde914df03edc301cc80dece8

      Portfolio: https://www.awesomescreenshot.com/image/3969510/90f4ad27f0d4bab68c76e6b188ecf6b5

       

      Thank you!

      Brent

       

      Thank you!
      Brent

    • #30288
      Harry
      Support Expired

      Hi Brent,

      Thank you for choose our theme.

      Sorry because inconvenience.

      Please download file at https://drive.google.com/open?id=1PNKV8SIKhvrk5o_dPDPuLCXxo6WEVlb_ and upload to folder wp-content > uploads

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #30292
      brent
      Support Expired

      So do I upload all of the files OR just the 2016 folder with all of the images?

      Thank you!
      Brent

    • #30293
      Harry
      Support Expired

      You just upload the “2016” folder.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #30294
      brent
      Support Expired

      Well I did that and it still doesn’t work.

      Here’s an example: I couldn’t get a screenshot of the code but it shows source UNKNOWN. I’VE NEVER SEEN THAT BEFORE…

      Decorating Tips: Make Room Better

       

      Thank you!
      Brent

    • #30295
      brent
      Support Expired

      like this: <img src(unknown) …

      Thank you!
      Brent

    • #30296
      Harry
      Support Expired

      Hi Brent,

      This issue cause by plugin “Featured Image by URL” and I deactivate this plugin it now ok.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #30297
      brent
      Support Expired

      hey you’re the man!

      thank you Harry! I’ll let you know if there’s any other issues. Have a great day!

      Brent

      Thank you!
      Brent

    • #30298
      brent
      Support Expired

      I’m still missing some images. if you look in the media library towards the bottom there are several.

      Example: [https://]instockgems.com/wp-content/uploads/2019/04/img-22.png

      Thank you!
      Brent

    • #30299
      Harry
      Support Expired

      Hi,

      Sorry this image also miss on our demo, please check where it use and replace with your.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #30323
      brent
      Support Expired

      Thanks for you help Harry. Things are look up 🙂

      While I have you I need to change the search form to include the entire site. Should I ask that here or should I open a new ticket? I wasn’t sure what was best for you guys.

      Thanks,

      Brent

      Thank you!
      Brent

    • #30326
      Harry
      Support Expired

      Hi Brent,

      By default the search function only support search by product or search by blog post, if you want more please use plugin https://wordpress.org/plugins/smart-woocommerce-search

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #30329
      brent
      Support Expired

      Thanks Harry, I’ll check that out in a bit.

      I’ve never used this page builder before but I created a post without it and I can not get the page to show a shortened version of the page on the blog with the “Read More” button. I tried an excerpt also and nothing. How do I do that? What am I missing here? You can look on my blog page and see the new post (BRENT WALLACE • FINE GEMSTONE DEALER) here:

      https://instockgems.com/blog/

      Thank you again!

      Thank you!
      Brent

    • #30332
      Harry
      Support Expired

      Hi Brent,

      You can use PageBuilder to separate blog content with more paragraph on the first paragraph you can add readmore button by click on icon like this screenshot https://prnt.sc/nbdby7

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #30353
      brent
      Support Expired

      Hey harry this contact form in the footer (Newsletter) is not in Contact form 7. Where do I edit that?

      Thanks!

      Thank you!
      Brent

    • #30354
      brent
      Support Expired

      Harry how do I get this to read the text from the excerpt and not the the blog post?

      Thank you!
      Brent

    • #30357
      Harry
      Support Expired

      Hi Brent,

      The signup form in footer in Dashboard > Mailchimp for WordPress > Form.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #30359
      Harry
      Support Expired

      For blog, please go to JanStudio > Theme Option > Blog > Blog Listing Settings > Content display on blog list > Excerpt.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #30371
      brent
      Support Expired

      Hey Harry can you help me find where I lost my page header on the product detail pages?

      Sorry, I must have turned something off. I’m not sure where to add my own header image there.

      Thank you,

      Brent

      Thank you!
      Brent

    • #30372
      Harry
      Support Expired

      Hi Brent,

      Please go to JanStudio > Theme Option > WooCommerce > General Settings > Page Title > turn on

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #30426
      brent
      Support Expired

      Hi Harry.

      I have a few issues, hoping you can help.

      1- I’m using an inventory management program (https://www.salesbinder.com/) which is perfect for my needs. It syncs products with Woocommerce. I had a plugin conflict which I was finally able to resolve so things are now syncing exactly as they come from Salesbinder. During the conflict I lost your default products that I was using for testing. Could you send those to be please? I’m assuming I can import them or something. I’m not quite sure how to do this. If you can’t do that it’s okay, i’ll deal with it.

      2- How do I show the description area at the top of the page? (see pic)

      3- More importantly I need to show the attributes from the Salesbinder products that are synced over (see pic). I added the “WooCommerce Show Attributes” plugin (https://wordpress.org/plugins/woocommerce-show-attributes/) so that the attributes would show up above the price (see settings pic). But they’re not showing. It’s very important that I am able to do this. Is there an issue with the theme because they’re not showing up. Can you help me with this please?

      Thanks again!

      Brent

      FYI: You are by far the best tech support I’ve ever had! Seriously, you’re on top of it and it’s greatly appreciated! Especially for a do it yourselfer like myself 🙂

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      Thank you!
      Brent

    • #30430