Home Forums Themes Support Claue name your price

This topic contains 7 replies, has 2 voices, and was last updated by  Harry 8 months, 3 weeks ago.

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  • #18122

    Hi,

    I recently purchased the Claue theme and configuring the website right now. Almost there and working fine except the name your price part. Our main product (cadeaubonnen) is a name your price item (with blanc field). But when this product is added in the cart the price is removed. The price is also gone in the checkout. How can we solve this?

    Thanks for the feedback.

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    #18151

    Hi Batist,

    Thank you for choosing our theme.

    Please try to update claue to new version http://support.janstudio.net/forums/topic/updating-the-theme/

    And check the issue, if issue still please send us a copy of plugin “Name of price” we will check and help you solve.

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #18185

    Hi Harry, we updated the version, but the issue is not solved.
    You can find the Name your price plugin here: http://test.paleis.net/wp-admin/plugins.php?s=name%20your%20price&plugin_status=all

    The plugin itself is situated in the woocommerce section: http://test.paleis.net/wp-admin/admin.php?page=wc-settings&tab=nyp

    Please take a look. Thanks a lot!

    Best regards,

    Batist

    #18192

    @Harry

    Some additional info:

    This is the link to the plugin: https://wordpress.org/plugins/yith-woocommerce-name-your-price/

    We tested with different name your price plugin and also didn’t work. The plugin worked fine in our previous theme.

    Hope you have enough information with this.

    Best regards,

    Batist

     

    #18227

    Hi Harry, we updated the version, but the issue is not solved.
    You can find the Name your price plugin here: http://test.paleis.net/wp-admin/plugins.php?s=name%20your%20price&plugin_status=all

    The plugin itself is situated in the woocommerce section: http://test.paleis.net/wp-admin/admin.php?page=wc-settings&tab=nyp

    This is the link to the plugin: https://wordpress.org/plugins/yith-woocommerce-name-your-price/

    We tested with different name your price plugin and also didn’t work. The plugin worked fine in our previous theme.

    Hope you have enough information with this.

    Best regards,

    Batist

     

    #18295

    Hi,

    Could you try deactivate plugin one by one on your site.

    I check on my local it still work well http://take.ms/qzL3n with both plugin you suggest.

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #18335

    We disableled all plugins and checked the name you price, but the issue is not solved.

    What can we do?

    #18443

    Hi,

    The plugin doesn’t support Ajax add to cart so you can fix by disable ajax add to cart in WooCommerce > Settings > Product > Add to cart behavior and uncheck 2 last fields.

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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