Home › Forums › Themes Support › HelpDesk › Need latest update for Help Desk theme
Tagged: helpdesk
- This topic has 9 replies, 2 voices, and was last updated 4 years, 11 months ago by markitrockit.
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AuthorPosts
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May 11, 2019 at 12:57 am #31107
Hello, I renewed my support of the helpdesk theme and would like version v1.1.3== 03/12/2019
When I download the version from Themeforest, the theme readme file says the version is the one I have already. Can you please provide the file for the update?
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May 11, 2019 at 2:51 am #31108This reply has been marked as private.
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May 11, 2019 at 9:15 pm #31115
Hi,
Thank you for renew support.
Did you try update theme follow this http://support.janstudio.net/forums/topic/updating-the-theme/
If issue still there, please try go to Appearance > Install plugin and update all plugins.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 11, 2019 at 9:44 pm #31118
I saw that post. Though do I need the latest version of the file download? The themeforest download is the same as the one I had before: Version: 1.0.8. Can you send a download link please?
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May 11, 2019 at 9:57 pm #31120
The plugin is not working for me. The token gives an error message which is why I need to manually update the theme.
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May 11, 2019 at 9:59 pm #31121
Sorry, nevermind, I figured it out. envato updated the tokens.
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May 11, 2019 at 10:17 pm #31123This reply has been marked as private.
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May 11, 2019 at 10:43 pm #31124This reply has been marked as private.
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May 11, 2019 at 11:46 pm #31126
Hi,
This is not WooCommerce’s products. Please go to Dashboard > Products and Add New. The product is your theme, templates like our theme. If you don’t need you can remove shortcode.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 18, 2019 at 1:47 am #31254
Thank you for your help and product shortcode explanation.
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