Home Forums Themes Support HelpDesk Need latest update for Help Desk theme

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    • #31107

      Hello, I renewed my support of the helpdesk theme and would like version v1.1.3== 03/12/2019

      When I download the version from Themeforest, the theme readme file says the version is the one I have already. Can you please provide the file for the update?

    • #31108
      This reply has been marked as private.
    • #31115

      Hi,

      Thank you for renew support.

      Did you try update theme follow this http://support.janstudio.net/forums/topic/updating-the-theme/

      If issue still there, please try go to Appearance > Install plugin and update all plugins.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #31118

      I saw that post. Though do I need the latest version of the file download? The themeforest download is the same as the one I had before: Version: 1.0.8. Can you send a download link please?

    • #31120

      The plugin is not working for me. The token gives an error message which is why I need to manually update the theme.

    • #31121

      Sorry, nevermind, I figured it out. envato updated the tokens.

    • #31123
      This reply has been marked as private.
    • #31126

      Hi,

      This is not WooCommerce’s products. Please go to Dashboard > Products and Add New. The product is your theme, templates like our theme. If you don’t need you can remove shortcode.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #31254

      Thank you for your help and product shortcode explanation.

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