Open Swatch Tab Missing in Product Data

[Faraz94]

Hello,

I’m facing this weird problem of the missing tab in product data, as shown in the documentation below:

 

I’ve enabled the “Allow Colorswatch” also but couldn’t get it to work.

here are the screenshots:

http://prntscr.com/ff1ng7

http://prntscr.com/ff1omj

please help me, I’ve wasted many hours sorting this out.
Thank You

• This topic was modified 6 years, 10 months ago by Faraz94.

[Harry]

Hi,

Thank you for purchase!

I checked your site and saw you use another plugin for color and size

I changed color, size attribute type to select http://take.ms/RpwJv and enable swatch in WooCommerce > MG OpenSwatch Option

https://monosnap.com/file/nqe0hZ4WVNOAN6a6zzEXRji3wL8Hos#

I check and saw your site running on PHP 7.1.4 it not stable so can’t save option of OpenSawtch plugin, could you try downgrade PHP to 7.0.x.

After downgrade PHP version you can save OpenSwatch option and see Open Swatch tab like our document.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Faraz94]

Hi,

I just downgraded to PHP 5.4 and everything worked like charm 🙂

Thank You

[Author]

Posts