Home Forums Themes Support Claue Popup Malfunction

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    • #7236

      Hi,

      even after entering MailChimp API code and list name, when user enter email address in the popup nothing happen but “0” appear above the field. Another problem is when sliding the slider to OFF position in the “Enable popup” – the popup stays active. PLEASE HELP!!!

      Thanks

    • #7240

      Hi,

      This problem caused the cache plugin which you installed on your site, I have disabled it, the popup function works fine. You can try another cache plugin like as WP Super Cache.

      Cheers,

      Foster

    • #7274

      HiYkaldes,

      This issue display when user not yet login in your site and issue of plugin

      In file
      yith-woocommerce-popup/includes/newsletter-integration/Mailchimp.php
      change line 77

      from

      to

      (switch ypop and nopriv)

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #7567
      This reply has been marked as private.
    • #7573

      Hi,

      This option of plugin when turn off popup doesn’t work. You can turn of by go to YITH Plugins > WC Popup > Enable Popup > Off

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #7944

      Harry,

      following your instruction I changed line 77 with the line you provided. As a result, the wp-admin collapsed and couldn’t get access to the back-end. Got the following message:

      add_action
      Warning: Cannot modify header information – headers already sent by (output started at /home2/rebelfl1/public_html/wp-content/plugins/yith-woocommerce-popup/includes/newsletter-integration/Mailchimp.php:1) in /home2/rebelfl1/public_html/wp-includes/pluggable.php on line 1210

      Any suggestion?

    • #7959

      Hi,

      I logged in your back-end it work well. Did you fix?

      I help you edited line 77 in plugin it now ok, please check.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #7960

      Thank you for your help, Harry. After getting the error message I put back the original file and that how it was working. Your support is great I’m going to give your theme 5 stars rating.

    • #7962

      Thank you so much! We’re really appreciate!

      Have a great day!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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