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Home › Forums › Themes Support › Claue › Problem with shop grid on mobile

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    • April 14, 2021 at 3:07 am #41221
      effiekyr
      Support Expired

      I started a topic with the same problem earlier but I don’t see it in the forum.

      Anyway, the shop page does not work correctly when Load more is enabled. Please see the problem in the attached screenshots. Other users have also reported that they have the same problem on mobile.

      Please tell us how this can be fixed.

       

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    • April 14, 2021 at 4:34 pm #41232
      Harry
      Support Expired

      Hi Effiekyr,

      Which device you checking? I check on iPhone7+ iOS 14.4 it still work well.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • April 14, 2021 at 10:01 pm #41238
      effiekyr
      Support Expired

      Android Smartphones Xiaomi, Huawei & Samsung.

      • April 15, 2021 at 1:33 am #41240
        effiekyr
        Support Expired

        Hi again, are you doing something on the site? Because I see that some settings have changed.

    • April 15, 2021 at 6:23 am #41241
      effiekyr
      Support Expired

      Was it you who changed all our settings??

      • April 15, 2021 at 9:02 am #41242
        Harry
        Support Expired

        Yes, i changed some settings on your site to check the issue. Now i turn on the “Enable Infinite Scroll” the layout work.

        Kind regards

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • April 15, 2021 at 3:36 pm #41246
      effiekyr
      Support Expired

      No it’s still the same.

       

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    • April 15, 2021 at 5:43 pm #41248
      effiekyr
      Support Expired

      Hello, I am not the only one reporting this problem. Could you please fix it?

    • April 15, 2021 at 7:07 pm #41249
      effiekyr
      Support Expired

      OK I see you fixed it. Could you please inform me on what you did to fix it so that I will do the same on another site where we are using your Theme?

    • April 15, 2021 at 7:10 pm #41250
      Harry
      Support Expired

      Hi,

      I just turn on the “Enable Infinite Scroll” maybe the cache on your phone.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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