Home Forums Themes Support Claue Problem with single product page

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    • #5186

      Hi Author,

      We have problem regarding theme .. when i am going to single product from product listing, page is looking bad , no popup is working for images and video, Please check single product page , how is looking that page

      http://lemeilleur.co.in/product-category/corporate-wear/

      to

      CORPORATE

      Check these links please..

       

      Thanks,

      Anil Tomar.

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    • #5189

      Hi,

      I checked your site and saw you’re running out date version. You can follow our step to update theme at http://support.janstudio.net/forums/topic/updating-the-theme/

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #5223

        Thanks for reply ,Got your point, After update customization data will be lost or it will be exist..

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    • #5227

      Hi,

      If you don’t edit anything in core theme your customize won’t be lost, you can update normal.

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #5245

        website is very slow when i go for upload images in media …

        Taking 2-3 min to upload 300kb image..

        why this happening …

    • #5246

      Hi,

      Could you tell which package of hosting you’re using?

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5250

      I checked your site and saw there are so much images use for Revolution slider lost. So it cause slow speed.

      https://monosnap.com/file/0VD2MboKWwQ5LMgQr3fV1BzuD087o3

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #5251

        How can i resolve it ?

        PFA, for hosting details

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    • #5253

      1. You need increase (Upload Max filesize & Mã post size) – You can ask support from hosting provider
      https://monosnap.com/file/u1mIZrVAqKGhwYue5Widh7628oaQ9y#

      2. Upload file sample of revolution slider to folder wp-content/uploads/revslider

      3. We recommend increase memory on your hosting to 1GB and more for e-commerce site

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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