Home › Forums › Themes Support › Claue › Problem with single product page
- This topic has 8 replies, 2 voices, and was last updated 6 years, 9 months ago by Harry.
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AuthorPosts
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June 8, 2017 at 4:33 pm #5186
Hi Author,
We have problem regarding theme .. when i am going to single product from product listing, page is looking bad , no popup is working for images and video, Please check single product page , how is looking that page
http://lemeilleur.co.in/product-category/corporate-wear/
to
Check these links please..
Thanks,
Anil Tomar.
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June 8, 2017 at 6:05 pm #5189
Hi,
I checked your site and saw you’re running out date version. You can follow our step to update theme at http://support.janstudio.net/forums/topic/updating-the-theme/
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 9, 2017 at 4:10 pm #5227
Hi,
If you don’t edit anything in core theme your customize won’t be lost, you can update normal.
Regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio-
June 10, 2017 at 5:36 pm #5245
website is very slow when i go for upload images in media …
Taking 2-3 min to upload 300kb image..
why this happening …
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June 10, 2017 at 6:02 pm #5246
Hi,
Could you tell which package of hosting you’re using?
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 10, 2017 at 6:15 pm #5250
I checked your site and saw there are so much images use for Revolution slider lost. So it cause slow speed.
https://monosnap.com/file/0VD2MboKWwQ5LMgQr3fV1BzuD087o3
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 10, 2017 at 6:43 pm #5253
1. You need increase (Upload Max filesize & Mã post size) – You can ask support from hosting provider
https://monosnap.com/file/u1mIZrVAqKGhwYue5Widh7628oaQ9y#2. Upload file sample of revolution slider to folder wp-content/uploads/revslider
3. We recommend increase memory on your hosting to 1GB and more for e-commerce site
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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