Home Forums Themes Support HelpDesk Problems with banner changement

Topic Resolution: Resolved

Tagged: 

Viewing 9 reply threads
  • Author
    Posts
    • #2131

      Hello,
      I can’t change the initial banner…
      In the first page it’s not a problem.
      In the knowledge base page not a problem (janstudio > Theme Options > Knowledge base > Page title background)

      But in the forums page the modification of the field “page title background” doesn’t work.
      If I create a new page, the banner is always your beautiful banner… i tried to change it from “customisation” of the theme > header image.

      Do you know where the problem is coming from?

      Thank you!

       

    • #2132

      Can you send us your temporary admin account as private reply. We will take a look and help you solve.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #2134
      This reply has been marked as private.
    • #2138

      Hi,

      1. For the forum background you can download attach file to and replace helper.php file in helpdesk > core > libraries > hooks

      https://drive.google.com/open?id=0B1WiKtb7n-e1X0RUZG5qNmNrLWc

      2. For any new page you can change background by upload featured image

      https://monosnap.com/file/6KsFzM6OImE3gS1ij2F5U6CPMlhr6X#

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #2149

      Thank you so much!
      This is perfect!

      Best regards,

    • #2155

      One more question… (sorry…): Is it possible to change the banner of a knowledge base page ?
      (the banner of page like this one: http://support.janstudio.net/knowledge-base/how-to-build-homepage-layout/)

      Thank you!

    • #2156

      Hi,

      You can change it very easy via JanStudio Theme Option / Knowledge Base / Page Title Background

    • #2157
    • #2158

      Hi,

      you can download attach file to and replace helper.php file in helpdesk > core > libraries > hooks

      https://drive.google.com/open?id=0B1WiKtb7n-e1TmFZZzgxajdSOTA

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #2160

      Thank you!!!!

Viewing 9 reply threads

You must be logged in to reply to this topic.