Home › Forums › Themes Support › Claue › Problems with Product Bundle
- This topic has 54 replies, 2 voices, and was last updated 4 years, 10 months ago by ecomfactory.
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AuthorPosts
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May 1, 2019 at 5:32 pm #30748ecomfactorySupport Expired
The calculations made by the product bundle are erroneous, in the discount percentage and in the sum.
When you change color or size, the price changes.
Everything works incorrectly
It is very important for us to solve this problem.
You can see it in the image that I attached.Attachments:
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May 1, 2019 at 6:04 pm #30752HarrySupport Expired
Hi,
Please try update theme http://support.janstudio.net/forums/topic/updating-the-theme/ and plugins in Appearance > Install plugins to latest version.
If issue still there, please send us your site url and login credentials we wil check and help you solve problem.
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 1, 2019 at 6:58 pm #30758ecomfactorySupport ExpiredThis reply has been marked as private.
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May 1, 2019 at 9:12 pm #30762HarrySupport Expired
Hi,
Could you send me your site url too.
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 1, 2019 at 9:21 pm #30765ecomfactorySupport ExpiredThis reply has been marked as private.
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May 2, 2019 at 4:30 pm #30779HarrySupport ExpiredThis reply has been marked as private.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 2, 2019 at 5:12 pm #30787ecomfactorySupport ExpiredThis reply has been marked as private.
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May 2, 2019 at 6:31 pm #30793HarrySupport Expired
Are you using a cache plugin or CDN services for your site? I check on my local it still work well https://www.loom.com/share/b1955c3f85f84697a0ed1e07e0f43bb8
If issue still there please set permission of my account on your site can edit plugin.
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 2, 2019 at 6:37 pm #30794ecomfactorySupport ExpiredThis reply has been marked as private.
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May 2, 2019 at 7:17 pm #30797HarrySupport Expired
Hi the account you sent me only has permission to view plugin, it can’t give permission to edit plugin so i can’t check code.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 2, 2019 at 8:28 pm #30803ecomfactorySupport ExpiredThis reply has been marked as private.
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May 2, 2019 at 10:46 pm #30811ecomfactorySupport ExpiredThis reply has been marked as private.
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May 2, 2019 at 11:01 pm #30812HarrySupport Expired
Hi,
I still don’t understand why in backend your product price is 19,95 http://prntscr.com/njkina but front-end it show is 16,49 it show wrong price.
I check log and see the error http://prntscr.com/njkjdh please try contact with WPML team. Or try deactivate all plugin related to WPML and check again with product price.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 2, 2019 at 11:03 pm #30813HarrySupport Expired
‘I see more products show wrong price. Please check.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 2, 2019 at 11:13 pm #30814ecomfactorySupport ExpiredThis reply has been marked as private.
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May 2, 2019 at 11:22 pm #30816ecomfactorySupport ExpiredThis reply has been marked as private.
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May 3, 2019 at 12:14 am #30818HarrySupport ExpiredThis reply has been marked as private.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 3, 2019 at 12:22 am #30819ecomfactorySupport ExpiredThis reply has been marked as private.
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May 3, 2019 at 10:22 am #30830HarrySupport Expired
Hi,
I check this product http://stylecm.com/en/tienda/shirts-and-blouses/blusa-lisa-cruzada/ still not have English version.
After done, please edit this product http://stylecm.com/tienda/pantalones/pantalon-palazzo-de-mujer-en-colores-lisos/ in English and add http://stylecm.com/en/tienda/shirts-and-blouses/blusa-lisa-cruzada/ English version to bundle.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 5, 2019 at 1:10 am #30907ecomfactorySupport ExpiredThis reply has been marked as private.
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May 5, 2019 at 8:10 am #30913HarrySupport ExpiredThis reply has been marked as private.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 5, 2019 at 12:51 pm #30921ecomfactorySupport ExpiredThis reply has been marked as private.
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May 5, 2019 at 10:18 pm #30938HarrySupport Expired
Hi,
1. On our local it still work well with discount without round price. On your site it rounded price.
2. Yes, you have to upload gallery color for each product on both language
3. You need upload default product gallery not only color gallery. http://prntscr.com/nkorz1
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 5, 2019 at 10:46 pm #30940ecomfactorySupport Expired
Your answer does not seem appropriate, I have provided the access data to the administration and FTP and your answer is that your local installation if it works. That is not the answer I expected from support.
We have made a clean installation with your theme and with the plugins included, I have only added WPML.
I would ask you to review my installation and tell me where the error could be. -
May 6, 2019 at 12:27 am #30942ecomfactorySupport ExpiredThis reply has been marked as private.
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May 6, 2019 at 12:36 am #30943HarrySupport Expired
Hi,
Did you try the new package of product bundle plugin we attach in this topic not old package auto download.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 6, 2019 at 12:44 am #30944ecomfactorySupport ExpiredThis reply has been marked as private.
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May 6, 2019 at 1:05 am #30945ecomfactorySupport ExpiredThis reply has been marked as private.
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May 6, 2019 at 1:51 am #30948ecomfactorySupport ExpiredThis reply has been marked as private.
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May 6, 2019 at 9:42 am #30950HarrySupport Expired
Could you send me link to new site without plugin WPML to check.
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 6, 2019 at 5:22 pm #30960ecomfactorySupport ExpiredThis reply has been marked as private.
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May 6, 2019 at 11:13 pm #30975HarrySupport Expired
Hi,
I found the issue because cache of Ajax. I go to WooCommerce > Settings > Products > Add to cart behavior > Uncheck 2 last fields and check again.
It now product bundle ok.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 7, 2019 at 12:12 am #30978ecomfactorySupport ExpiredThis reply has been marked as private.
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May 7, 2019 at 4:44 pm #31001HarrySupport ExpiredThis reply has been marked as private.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 7, 2019 at 5:47 pm #31008ecomfactorySupport ExpiredThis reply has been marked as private.
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May 7, 2019 at 9:53 pm #31015HarrySupport Expired
Hi,
Let me contact to plugin author team. We will inform you when have solution.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 7, 2019 at 9:54 pm #31016ecomfactorySupport ExpiredThis reply has been marked as private.
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May 10, 2019 at 10:34 pm #31102ecomfactorySupport Expired
Do you have any information about the author of the plugin?
A solution is more urgent
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May 11, 2019 at 12:11 am #31105HarrySupport Expired
Hi,
I’m sorry. I contact to plugin author team and they’re in vacation. They will check in middle of next week.
We will inform you when have respond.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 11, 2019 at 12:12 am #31106ecomfactorySupport Expired
Ok, thanks
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May 15, 2019 at 1:02 pm #31202HarrySupport Expired
Hi,
We fixed issue with product bundle on your site.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 15, 2019 at 1:36 pm #31203ecomfactorySupport ExpiredThis reply has been marked as private.
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May 15, 2019 at 1:40 pm #31204HarrySupport Expired
Could you send me FTP account, we need change some codes on your site.
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 15, 2019 at 2:43 pm #31209ecomfactorySupport ExpiredThis reply has been marked as private.
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May 17, 2019 at 11:43 pm #31247HarrySupport Expired
Hi,
Sorry for late reply.
For this case we recommend change price exclusive of tax http://prntscr.com/npwu29 to make it work smooth.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 18, 2019 at 12:03 am #31250ecomfactorySupport ExpiredThis reply has been marked as private.
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May 18, 2019 at 10:35 am #31257HarrySupport Expired
Hi,
I’m really sorry for the issue.
Please try this plugin https://wordpress.org/support/plugin/woo-product-bundle/
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 18, 2019 at 12:08 pm #31258ecomfactorySupport Expired
By your answer I understand that the developer of the plugin does not want to solve this problem and that you are not able to fix it. Now I must look for another plugin to comply with the design I had agreed upon.
The plugin that you propose to me already knew it but it does not have the same utility, it only serves to make bundles and it is not combined with a variable product. -
May 18, 2019 at 2:59 pm #31259ecomfactorySupport Expired
I end the bundle plugin problem feeling cheated because it was one of the reasons why I bought your theme.
I need you to solve two other issues:
1- I created a social share with an instagram icon, but it does not appear with facebook and twitter.
2- The linked products are not displayed -
May 18, 2019 at 10:27 pm #31265HarrySupport Expired
Hi,
1. I’m really sorry about the bundle plugin. You true, the plugin author seem to be don’t want to fix. I recommend add the text next to price (include Tax) .
I think the issue with new product can’t add to cart release to plugin W3 Total Cache when i turn this plugin off it work well maybe this plugin doesn’t support Ajax, please try other cache plugin https://wordpress.org/plugins/redis-cache/
2. It now Instagram still doesn’t support social share, it only has option to add link to Instagram.
3. Could you tell me details of issue, you mean the product category page and shop page? I check it still work well.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 18, 2019 at 11:15 pm #31269ecomfactorySupport ExpiredThis reply has been marked as private.
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May 18, 2019 at 11:25 pm #31271HarrySupport Expired
Hi,
1. I tried type product name in this field http://prntscr.com/nq97m5 product still show but slow. On front end they are show in “You may also like..” section
Please try another cache plugin I feel it slow your site.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 19, 2019 at 12:13 am #31272ecomfactorySupport ExpiredThis reply has been marked as private.
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May 19, 2019 at 7:40 am #31274HarrySupport ExpiredThis reply has been marked as private.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 19, 2019 at 1:54 pm #31278ecomfactorySupport Expired
It’s Ok
Thanks
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