Home Forums Themes Support Claue PRODUCT PAGE ERROR

This topic contains 42 replies, has 3 voices, and was last updated by  Harry 1 day, 19 hours ago.

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  • #26975

    Also, add to cart does not show on single product page. Only show on bundle. could you please look at that also.

     

    many, thanks

    #26980

    Hi,

    1. Please use sample Meta Slider for home page banner slider like on home 1, home 2

    2. For promotion banner, please crop image same size with product image size

    3. Please go to Theme Option > WooCommerce > General Settings > Catalog Mode > Turn Off.

    Regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #26981

    I tried add image on the description it still work well http://prntscr.com/lluo6p. You have to wait for 1-2 seconds to the description load the image before save when edit product.

    Regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #27028

    hi, I did add the meta slider, but its not allowing to be edited for photos to be added. could please check.

    Also the description, only loads the photo, but I can’t add tabs for for highlighted area descriptions as seen on theme. When when you click on a plus sign on a photo, it opens to a description of the product and link. also the look book section is not allowing same as well.

     

    thank you.

    #27034

    Hi,

    1. Please add new photo to slide and copy caption from sample

    2. Please use Pinmaker to add product to plus http://janstudio.net/claue/document/#creating-lookbook

    Regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #27048

    Hi please how do i re-create the look book, it is blank on the page..

     

    thanks

    #27050

    hi Chelseathisisme paste it on your claue theme function.php

     

    add_filter(
    ‘woocommerce_cart_item_name’,
    function($name, $cart_item, $cart_item_key) {
    $product = apply_filters(
    ‘woocommerce_cart_item_product’,
    $cart_item[‘data’],
    $cart_item,
    $cart_item_key
    );
    if (method_exists($product, ‘get_name’)) {
    // WooCommerce 3.x
    $is_link = substr($name, 0, 3) === ‘<a ‘;
    $name = $product->get_name();
    if ($is_link) {
    $name = sprintf(
    %s‘,
    esc_url($product->get_permalink($cart_item)),
    $name
    );
    }
    }
    return $name;
    },
    50, 3
    );

     

    and

     

    do this on the variation of the product

     

    then do this on the product that has size or colors

     

    and then you can see the variation on the cart or checkout page

     

    #27058

    @chelseathisisme: Please follow our document at http://janstudio.net/claue/document/#lookbook-page and check all sub-menu of PinMaker http://prntscr.com/lnjeiz

    @kalarit: on new version our theme already show variations on popup cart http://prntscr.com/lnjd8c you don’t need add code

    Regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #27952
    This reply has been marked as private.
    #27953
    This reply has been marked as private.
    #27962

    Hi,

    1. For homepage video banner the browser on mobile auto disable auto play to save data of user. We recommend change with background image on mobile

    2,3.5. Could you tell me details issue related to menu, lookbook, product bundle pricing?

    Please reply on this topic so we can track and don’t have to ask you again.

    Thanks

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #27969
    This reply has been marked as private.
    #27971
    This reply has been marked as private.

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #27982

    Hi Chelsea,

    1. I help you add video banner on slider and auto play on desktop https://www.youtube.com/watch?v=JpS_qT1N85I&list=PLcoRirCsO1emBrHDUvV7dksj_9fZjAYir&t=0s&index=11

    2. For Menu you need to create product category or custom page which you want to show before create menu

    3. I help you show popup on homepage

    4. For product bundle, please follow our document at http://janstudio.net/claue/document/#creating-product-bundle

    5. I help you install plugin Smush to optimize images. And also help you crop the image “Up to 50% OFF” to same dimension of product and lookbook

    6. I recommend you optimize images at https://tinypng.com/ before upload to your site, i tried optimize an image and it save to 79% http://prntscr.com/m1apfb and save more capacity of image

    7. I fixed error when submit newsletter (because your mailchimp setting required “first name, last name” while only show “email” field and i uncheck required for “first name, last name”) https://kb.mc4wp.com/fix-the-oops-something-went-wrong-error/

    8. Below code you added in Claue > Theme Option > General Layout > Custom JS it cause error JS show can’t add to cart, add to wishlist. I removed thesr code and it now site work well

    add_filter(
    'woocommerce_cart_item_name',
    function($name, $cart_item, $cart_item_key) {
    $product = apply_filters(
    'woocommerce_cart_item_product',
    $cart_item['data'],
    $cart_item,
    $cart_item_key
    );
    if (method_exists($product, 'get_name')) {
    // WooCommerce 3.x
    $is_link = substr($name, 0, 3) === ' < a ';
    $name = $product->get_name();
    if ($is_link) {
    $name = sprintf(
    '%s',
    esc_url($product->get_permalink($cart_item)),
    $name
    );
    }
    }
    return $name;
    },
    50, 3
    );

    9. For shipping please create new shipping method in WooCommerce > Settings > Shipping and follow this screenshot http://prntscr.com/m1anqp

    10. Which message you want to show after login, by default woocommerce and wordpress not support show message. You can use a plugin to redirect new page show the message after login https://wordpress.org/plugins/peters-login-redirect/

    12. Which issue with payment method

    12. I help you add sample lookbook, for more please follow our document http://janstudio.net/claue/document/#creating-lookbook. Just click on your image to add pin https://www.youtube.com/watch?v=PDvbrxVvL00&list=PLcoRirCsO1emBrHDUvV7dksj_9fZjAYir&t=0s&index=14

    13. To insert lookbook on product detail page please copy short code of single pin http://prntscr.com/m1aspm or collection pin to product description.

    Please reply on this topic by click on the link on your email, that will help us easy to track http://prntscr.com/m1atq8

    Thanks and best regards.

    Happy New Year Soon!

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #27983
    This reply has been marked as private.
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