Home › Forums › Themes Support › Gecko › Product Variation Images Not Displaying on First Click

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    • September 19, 2017 at 1:20 am #10348
      holidayatsea

      I have uploaded a product and added 2 images per Color Swatch as Variations. However, when I click a Color Swatch Thumbnail, the main image area only displays the two small thumbnail images and not the main image, until I click to another Color Swatch Thumb and then click back.

      Here is a screen recording showing the issue at work: https://cl.ly/2N1D041n3f3M

      Please advise.

      Thanks.

    • September 19, 2017 at 9:39 am #10360
      Harry

      Hi,

      Thank you for choosing our theme.

      Could you give send us your website url as private reply. We will take a look and help you solve your issue.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 19, 2017 at 10:03 pm #10408
      holidayatsea
      This reply has been marked as private.
    • September 19, 2017 at 11:05 pm #10410
      Harry

      Could you send us temporary admin account too.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 19, 2017 at 11:19 pm #10412
      holidayatsea
      This reply has been marked as private.
    • September 20, 2017 at 1:04 am #10418
      Harry

      Hi,

      1. You need upload image for default image gallery, I saw if product have so much variations it will can’t work with variation swatch.

      2. Could you try this topic http://sevenspark.com/docs/ubermenu-3/FAQs/menu-item-limit and increase the max_input_vars

      3. I help you fix this error message.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 20, 2017 at 1:52 am #10425
      holidayatsea
      This reply has been marked as private.
    • September 20, 2017 at 9:55 am #10437
      Harry

      Hi,

      1. You can follow our video at http://janstudio.net/gecko/document/#create-product-color-swatches

      2. It because your product have so much variations, some hosting doesn’t support so i recommend you increase max_input_vars, it not variation swatch plugin, it related to WooCommerce maybe it help product with more variations can work normal.

      Hope this article more clear for you https://docs.woocommerce.com/document/problems-with-large-amounts-of-data-not-saving-variations-rates-etc/

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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