Home › Forums › Themes Support › Claue › Product view on mobile
- This topic has 11 replies, 2 voices, and was last updated 4 years, 5 months ago by Harry.
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October 18, 2019 at 4:55 am #34169gadzSupport Expired
Hello,
its me again with new problem.. So I was testing my website in mobile view, and I saw that something is weird. My product pictures are cutted or when I reload page strech. In browser everything is okay, when I press on product everything is ok. I will add some screenshoots, I can’t send link because website is in maintenance mode and I can’t publish it. Hope you can help me!
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October 18, 2019 at 6:26 am #34172HarrySupport Expired
Hi,
Please try refresh your browser after resize. If issue still there maybe cause by conflict js. Can you send me account and check in “set as private reply”.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 18, 2019 at 6:45 am #34173gadzSupport Expired
At this moment I can’t give you account details, but when I reload page with all products that is at my store when load all products 5 products from back just bugged like in the picture. Maybe its Infinite Scroll?
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October 18, 2019 at 8:49 am #34174HarrySupport Expired
Please try turn off Infinite Scroll. and let me know the result.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 18, 2019 at 5:33 pm #34176gadzSupport ExpiredThis reply has been marked as private.
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October 18, 2019 at 6:27 pm #34179HarrySupport Expired
It hard to check your site without view anything. Please send us account to check when your site available.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 18, 2019 at 7:05 pm #34180gadzSupport ExpiredThis reply has been marked as private.
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October 18, 2019 at 7:09 pm #34181HarrySupport Expired
Hi,
Did you enable lazyload image, please turn off lazyload image because it conflict with default function.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 18, 2019 at 7:13 pm #34182gadzSupport Expired
Where I can find lazyload image option to disable? I don’t know how I turned it on..
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October 18, 2019 at 7:15 pm #34183HarrySupport Expired
I’m not sure which plugin you’re using so can’t guide. Can you send me admin account to check?
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 18, 2019 at 7:18 pm #34184gadzSupport Expired
I finded ! It was JetPack, I turned off that option and it worked!
Thank you Harry, you are lifesaver!
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October 18, 2019 at 7:20 pm #34185HarrySupport Expired
You’re welcome Gadz.
Have a nice weekend!
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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