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Home Forums Themes Support Claue SHIPPING COST DONT REFRESH AUTOMATICALLY

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    • #36714
      KaluKalu
      Support Expired

      Hello, I have a problem with the checkout of my page. When I choose a city that has a different shipping cost, the cost does not update automatically, this creates confusion. How can I make it update automatically? For example, on my page, the city of metropolitan Lima has a different shipping cost than other cities. I attach the video.

    • #36715
      KaluKalu
      Support Expired
    • #36724
      Harry
      Support Expired

      Hi KaluKalu,

      Please go to WooCommerce > Settings > Shipping and create Zone and each Zone has some cities and some shipping method for each zone with different fee https://prnt.sc/su3fkd

      When user change their address it will change Zone and the shipping method will change according to zone.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #36728
      KaluKalu
      Support Expired

      Hello, add a zone with all the other cities, but it is not automatically updated when choosing cities, if I change the payment method if it is updated.

      prnt.sc/su4gd1

      http://www.loom.com/share/80a44c7a6f784decac80d87d830fbbc9

    • #36729
      KaluKalu
      Support Expired

      This website (benavia.cm) uses the same theme and whether it updates automatically when you choose each city, and also sees the animated loader indicating that it is being updated.

      http://www.loom.com/share/eb101465a0504901b7e6f82fda60bb10

    • #36730
      Harry
      Support Expired

      Hi,

      Please add cities and province to to zone https://prnt.sc/su4up7 and change current zone now is payment method.

      Please try one payment method and different price with zone.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #36731
      KaluKalu
      Support Expired

      hi, i don’t understand what you mention, the problem is that the shipping method doesn’t update automatically when i change cities. the loader is not seen either.

      • Currently I already have two zones with all the selected cities:

      1- metropolitan lima area .-
      (two cities lima and metropolitan lima) there I have three shipping methods (only for these three cities) –> prnt.sc/su7030

      2- Peru area except Lima.-
      here are all the cities except: lima / limametropolitana
      It only has one shipping method.  –> prnt.sc/su6qts

      • If I have Lima selected here, I see three shipping methods, total cost and that’s fine. –> prnt.sc/su73bu
      • But if I change cities, the shipping method and cost will not change automatically. –> prnt.sc/su6t4q

      Please your help

    • #36735
      Harry
      Support Expired

      I do the same with your on my local it work well https://www.loom.com/share/0809b32b6ca541ee8f626d1db4e31cd6 please try deactivate plugin one by one and check again.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #36756
      KaluKalu
      Support Expired

      OK thanks for your help.
      The plugin that did not allow me to reload was the WooCommerce payment manager.
      How can I make the reload icon appear? —> prnt.sc/sv6pum

    • #36757
      Harry
      Support Expired

      Hi,

      The load effect generate by plugin WooCommerce and i see the delay about 0.5s just white background overlay. and it hard to insert loading icon.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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