Home Forums Themes Support HelpDesk Strip Live mode not working

This topic contains 3 replies, has 2 voices, and was last updated by  Harry 8 months, 3 weeks ago.

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  • #16445

    Hi when I enter the test codes found on Stripes website into the test fields found on my WordPress dashboard, everything works fine. However, when I enter the live codes into the the live fields the following problems start to occur when I am using my site.

    1. when I click on a product found in my online store, the product page loads but the product image isn’t showing.
    2. It doesn’t allow me to checkout.
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    #16459

    Hi,

    1. Could you ask Stripe support for this issue.

    2. I tried account you attach but can’t access your site. Could you check and send me update account.

    Thanks

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #16470
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    #16478

    Hi,

    1. You can submit request support for Stripe at https://wordpress.org/support/plugin/woocommerce-gateway-stripe

    2. You can use Paypal Express to enable Credit card option.

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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