Home Forums Themes Support Claue Tax Not Collected

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    • #33145

      We got our first transaction on our website today but for some reason the tax was not collect. The tax is enabled on our site and it calculates tax after address is put in. However, the PayPal showed $0.00 tax. Can you assist with this?

    • #33146

      Hi,

      What you’re describing here sounds like you must be using PayPal Standard, which comes with Woo by default, as opposed to our Express Checkout integration. PayPal Standard is the only way tax rules configured in the PayPal account profile would be triggered. Express Checkout ignores those.

      So if you’re still using Standard it would really be recommended that you switch to Express Checkout instead. It has a lot more features and functionality available to it, and a better overall checkout experience for buyers.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #33147

        Yes, I was using standard. I switched to express, however, it still did not calculate the taxes for me.

    • #33149

      Thanks, I figured it out. I had to deactivate TaxJar plugin so I could switch to the automated tax feature. Personally, I do not like the express checkout because the big PayPal buttons look tacky in my opinion.

       

    • #33150

      Thank for share and glad to hear you solve problem.

      Have a nice day!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #33152

      Actually, its still not working even though the settings are correct. I provided screenshots.

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    • #33156

      I turned on the automated taxes and connected the JetPack plugin to my store for Woocommerce and it’s still not showing tax value.

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    • #33161

      Hi,

      Could you send me login credentials and check in “Set as private reply” we need to check more before give you solution.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #33165
      This reply has been marked as private.
    • #33167

      Hi,

      You need import tax rate for each state and city https://prnt.sc/osnt9a. Please download sample attached.

      Kind regards

      Attachments:
      You must be logged in to view attached files.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #33192

      Thank you!

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