Home Forums Themes Support HelpDesk the mail function

Topic Resolution: Resolved

This topic contains 7 replies, has 3 voices, and was last updated by  hostingames 1 month, 1 week ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #12624
    hostingames
    Supported

    Hello,

    On our test server

    We have installed wordpress again with the default template
    And the mail function is working properly.
    With the default template we have created several accounts and I receive, well the mails to activate the account.

    Your template
    With your template the mail function does not work
    With your template we have created several accounts and I do not receive any mail,
    to activate the account.
    The email could not be sent.

     

    Thank you

     

    #12632

    Hi,

    Did you check in field “Send the new user an email about their account.”

    Could you try install a plugin to config email SMTP https://wordpress.org/plugins/wp-mail-smtp/

     

    #12645
    hostingames
    Supported

    With the default wordpress template no need to install a plugin to send an email
    The function mail function without plugin
    The problem is your template.

    A French developer company check the template
    You have plugins that have not been updated for more than 2 years.
    the template is in test

    #12675
    hostingames
    Supported

    Hi,

    Problem with your model:

    We tested our site and found that the default mail does not work on our side.

    For test purposes, I created a new user to test and found that the default mail does not work on our site.

    I did not receive any default registration mail in my registered email ID.

    This ensures that the default messaging feature does not work on our site.

    You must resolve the first default e-mail feature issue on your template.

    The default messaging feature on the wordpress default template works.

    Thank you

    #12680

    Hi there,

    Could you please create for me an account as you said it works with WordPress default theme? My email janstudio.net@gmail.com

    #12684
    hostingames
    Supported

    Hi,

    Private Server no user account will be created on our test server

    Find a solution on the problem related to your template

    Thank you

    #12765
    hostingames
    Supported
    This reply has been marked as private.
    #12769
    hostingames
    Supported

    My team and I solved the problem with the mails.

    Thank you

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