Home Forums Themes Support Claue The product gallery image disppear on product detail page

This topic contains 8 replies, has 3 voices, and was last updated by  Foster 1 year, 9 months ago.

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  • #14092

    When I refresh product detail page  . The gallery image dispear. I need press keyboard ctrl – (zoom out) and gallery image appear.  I only see the feature image.  I found that when click on size variation. Gallery image disppear too.

    #14113

    Hi,

    You can fix by add custom css in Claue > Theme Option > General Layout > Custom CSS

    .jas-carousel { transition: inherit;}

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #14118

    I already put your css code .jas-carousel { transition: inherit;} to custom css. But for size variation, first time to reload product detail page, it shows gallery image too. But after I click to select size label, it will shows only one feature image and all gallery image dispear.  I attached image to this message too.

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    #14122
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    #14134

    Hi,

    This is issue of Variation Swatch plugin, we will tell with author to fix this soon.

    Thanks

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #14139

    Hi Harry. Why  your web doesn’t have this issue?

     

    Brown Sneaker Shoes

     

    I click on size labe and gallery image still exist, not disappear.

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    #14154

    Hi,

    On our demo it run old version of both theme and plugin. so it still work well with this case.

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #14181

    Ok I see. Harry.

    1. Do I need to wait you bring the update version of openswatch merge with your new claue update, right? Please tell this issue to openswatch.

    2. Can I delete openswatch and use other swatch plugin instead. Will this cause error ?

    #14254

    Hi,

    Foster from support team is here.

    1.We have integrated a new generation of open swatch plugin from version 1.2.2

    2.If you delete this plugin, you will see the message to recommend installing new plugin, but you need to setting the attribute one again.

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