Home Forums Themes Support Gecko Unable to access wp-admin/options.php and save theme options

This topic contains 24 replies, has 2 voices, and was last updated by  Harry 2 days, 19 hours ago.

Viewing 10 posts - 16 through 25 (of 25 total)
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  • #22484

    Yes i did go to Dashboard > JanStudio > Theme Option to change Theme Options, after i click save then it will redirect me to the page as photo attached.

    #22496

    Hi,

    Please try copy default code at https://codex.wordpress.org/htaccess and replace code in .htaccess in root folder of your site.

    If issue still there please send us your site FTP account as private reply.

    Thanks

    #22519
    This reply has been marked as private.
    #22520

    Hi,

    Please try again, now it working.

    Best regards

    #22522

    Hi there,

    Yes it is working for now.. can i know what is the root cause and the solution you applied?

    Thanks

    #22538

    Hi,

    I open file .htaccess and check it still same with default.

    I open wp-config.php file and change to

    `$table_prefix = ‘wp_’;

    and change again as your setting.

    I’m not sure which cause the issue.

    Best regards

    #22722
    This reply has been marked as private.
    #22738

    Hi,

    Please try contact your hosting support and check log of your hosting. Is it full disk or overload?

    Best regards

    #22747

    Hi Harry,

    Nope, nothing like this occured, i checked the cpanel status, everything seems normal, i can access the webpage “https://mocy.my/mocy-admin/options.php” directly though, but it cant after i want to save the theme options.

    Thank you

    #22772

    Hi,

    I see you use plugin Wordfence and WP Hide & Security Enhancer.

    I see WP Hide & Security Enhancer slow your site and cause the issue can’t save option

    Please check this video https://www.wordfence.com/blog/2017/10/should-you-hide-wordpress-login-page/ it don’t need to use plugin to change admin login.

    Best regards

Viewing 10 posts - 16 through 25 (of 25 total)

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