Your account expired support, please renew to get your support.

Home Forums Themes Support HelpDesk Unable To Install Required Plugin 'Visual Compoer'

Viewing 4 reply threads
  • Author
    Posts
    • #31428
      murphyk8
      Support Expired

      Hi there,

      I have tried to install the theme and required plugins through WP but kept getting internal server errors.

      I have manually uploaded the theme and as many plugins as I could by FTP but have run into a problem with ‘Visual Composer’, I could not identify the correct plugin to upload.

      Could you help with this?

      Thanks,

      Keith

       

       

    • #31429
      murphyk8
      Support Expired

      Actually you can ignore this request.

      I tried to install through WP again and received a more standard error where I could see the URL of the .zip file it was trying to install. I was able to download that and upload using FTP.

    • #31430
      Harry
      Support Expired

      Hi Keith,

      Thank you for choose our theme.

      Sorry because inconvenience.

      Did you complete install theme and plugins?

      If not please send me your site url and login credentials. I will check and help you solve problem.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #31434
        murphyk8
        Support Expired

        Hi Harry,

        Actually there seems to be an issue with the Sample Data images.

        Could you share a link where I can download these so I can add them by FTP?

        Thanks,

        Keith

    • #31435
      Harry
      Support Expired

      Hi Keith,

      Can you tell me which theme you bought from us? I will give you the images.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #31437
        murphyk8
        Support Expired

        Hi Harry,

        It was ‘HelpDesk’

        Thanks,

        Keith

    • #31438
      Harry
      Support Expired

      Hi Keith,

      Please download at https://drive.google.com/open?id=1bu33nh9jkS8AJPdpjFjyoOGZLj3CR-SQ

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

Viewing 4 reply threads

You must be logged in to reply to this topic.