Unknown error when entering the website

[knoto]

Hellow, why there are sometimes when you just typed the address it prompt the page like an error?..

And…

How can I prevent this from happening in wide monitors?

Thanks!

[Harry]

Hi,

1. Do your site use any cache plugin or you can ask your hosting provider to check log.

2. Which screen resolution you see problem?

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[knoto]

Hellow Harry, it’s 1920×1080

[Harry]

Hi,

I checked your site on screen 1920 x 1080 but didn’t saw problem. Can you try press Ctrl + 0 (0 number) and try again.
Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[knoto]

Hello Harry,

I contacted my hosting provider and they (godaddy) confirmed  me that it wasnt any trouble related with the hosting/domain, any other thing I could try?

It’s an issue that has been happening a few days ago and I don’t know why because it not happens every time, and is more common when you access the website with an incognito window…

Thanks, great support service!

[Foster]

Hi,

Problem with 404 error caused by this plugin http://take.ms/OyBoq, I have deactivated it, your site was worked normally, And issue on next screenshot I can’t reproduce, can you give me more detail?

[knoto]

Hi Jasper,

I have solved the 404 error, now I would like to know how to set default language for mobile, it seems that IP location doesn’t work on mobile…

Thx!

[Harry]

Hi,

You can contact with qTranslate author plugin so they can help you check the issue.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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