Home Forums Themes Support Claue Varation swatch image errors

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    • #20304

      Hello, I am having a wicked time with the variation swatches. I have a 3rd party integration, its called printful. I can get everything to work it just shows the wrong images at the wrong time and it wont show variations on the product list page.

    • #20308

      Hi

      Could you please provide me your store URL to take a closer look at this issue?

    • #20440
      This reply has been marked as private.
    • #20455

      On the theme Claue you can’t import dummy data, your masonry grids are not working or sizing correctly. How do you import dummy data, the documentation with this theme stats there is a button that doesn’t exist. Im struggling with this theme.

    • #20457

      I got the sample data but the swatches still pull up too many images.

    • #20464

      Hi,

      Please try update theme to latest version http://shopify.janstudio.net/claue/document/#updating-the-theme, if issue still there please let us know.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20465

      Hi,

      1. Please try update theme http://support.janstudio.net/forums/topic/updating-the-theme/ and recommend plugins in Appearance > Install Plugins to latest version, if issue still there please let us know.

      2. Please try go to WP Addon > Variation Swatch and follow this screenshot

      Best regards

       

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20520

      If I understand this correctly..you didn’t even check your own theme version on my site after I gave you the credentials. Then you send me this when my theme is already the latest version? 1.3.3 and give me a screenshot of a setting that’s already set exactly how you said?

      Whats up with this guys. Did you even log in and look at this site? I really need some support here.

    • #20541
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20554
      This reply has been marked as private.
    • #20585

      Hi,

      1. I checked your site and see you’re using custom attribute, please use global attributes in Dashboard > Products > Attributes

      2. On your site it now running outdated mySQL version, Please contact your hosting support to help you upgrade

       

      Best regards

       

       

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20621

      I have upgraded to the new MySQl server. I understand the global attributes however, that’s not the way my store works, the attributes are synced with my fullfillment center.You theme should work with both custom and global attributes. Regardless, that doesn’t solve the multiple image problem that still exists if you could fix that I can make this theme work. I do like the theme and I think its made well.

    • #20634

      Hi,

      I check on product detail page, the image work with correct color it now only the color on product listing page don’t work, it because the plugin doesn’t support custom attribute.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20649

      At this point I can not use your theme as it was advertised. I would like a refund.

      There are many issues with this theme and I dont have time to fix them. Thank you for your support.

       

    • #20654

      Please submit refund request we will back your money.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20659

      Quick question..

      Can you code this to work with product custom variables instead of global?

      How much?

    • #20706

      Hi,

      Sorry for late reply.

      I report this bug to plugin author and they will fix. Please wait for update.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #21486

      Hello, its been a long time and I really need this item fixed. Has it been fixed yet?

       

      Thank you

       

    • #21497

      Hi,

      Please update theme to latest version 1.4.0 for custom attribute.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #21503

      Updated to latest everything and it still pulls up multiple images when you change colors.

      http://1837outfitters.com/product/3-4-sleeve-raglan-shirt/

      Please help, I tried to find the author myself and all their pages are 404.

    • #21506

      Hi,

      1. Did you update plugin Variation Swatch too and upload gallery color for separate color?

      2. Please go to Settings > Permalink and reset setting to default.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #21508

      I did update the WooCommerce Variation Swatch to 1.0.6

      ..upload gallery color for separate color? I dont know what this means exactly I choose a color but I did not upload anything in the variation section. I just chose color and selected color in the drop down, it works just pulls up all the images instead of one.

      I did change the permalinks for products to default. It made no change.

       

      The plugin works great it just pulls up multiple images instead of just the one associated with the selection. I know that the multiple images come from the attributes, each size has it owns image that’s where the plugin is pulling the images from, I know because the amount of images always matches the amount of sizes variations I have.

      I just need the plugin to pull up one image for each color selection. Do you need or would you like access to the site? I thought you had it. Here is the link to the specific product I speak of.

       

      http://1837outfitters.com/product/3-4-sleeve-raglan-shirt/

       

    • #21512

      Hi,

      Can you send me access to your site dashboard? I try old account but now can’t access.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #21519

      Any solution for this ?  I have same problem with variation swatches with Printful integration…

      Please help me. I will provide my fresh demo site credentials in next reply.

      You can log in to my fresh demo site & check my site too.

       

       

    • #21520
      This reply has been marked as private.
    • #21521

      Hi @tutorial,

      Please edit the Printful product and open Variation Swatch tab and change type of color to color.

       

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #21527

      Hi,

      Thanks you for your prompt reply !!!

      Have I change/add the colors to every product page manually…

      Is there any way to add colors to Attributes and then automatically preview those colors on variation swatch ?

      Please check screenshot ( attachment image )

      Best regards

       

      Attachments:
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    • #21529

      Hi,

      I have another question…..

      How to change one swatch layout style to another swatch layout style ( check attachment image )

      Best regards

       

       

      Attachments:
      You must be logged in to view attached files.
    • #21536

      Hi,

      1. The color doesn’t have auto option if you use custom attribute. If you use global attribute you only have to create color one time http://janstudio.net/claue/document/#create-attributes

      2. Please change color type as color don’t use label for color.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38883
      This reply has been marked as private.
    • #38885

      Hi Leandro,

      I see you use our theme for new project. Did you buy new license for new site? Please go to Settings > Autoptimize and uncheck this field https://prnt.sc/v1lomz

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38886

      Hi Harry and thanks for your quick reply!

      Yes, I bought different licenses for the project, but maybe activated the same one. I will look at this later …

      I did as you requested and still have the same problem. I even deactivated Autoptimize plugin and nothing 🙁

      Thanks in advance for you t usual support!

      Kind regards,

      Leandro.

      • #38887

        Can you send me purchase code to update your info?

        I see conflict js between 2 plugin YITH Wishlist and Woo Ali Dropship.

        Please try deactivate one by one plugin and check again.

        https://prnt.sc/v1m8x7

        Kind regards

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38888
      This reply has been marked as private.
      • #38892

        Could you please send me new purchase code?

        Thanks

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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