Support Forum

We will do our best to assist you with any issues related to our themes and plugins.

Response time up to 1-2 business days.

Our timezone:2:42 AM

Your timezone:

Tagged: Bug, variable product, quantity, add to cart

This topic has 3 replies, 2 voices, and was last updated 5 years, 9 months ago by Harry.

Viewing 3 reply threads

Author

Posts
- July 6, 2018 at 2:46 pm #22336
  
  ccastanedag
  
  Hello Claue Devs:
  
  I’ve recorded a small video which explain the bug (activate sound): https://vimeo.com/278623939
  
  I will appreciate your help
  
  Thanks
  
  Carlos Castañeda
- July 6, 2018 at 5:59 pm #22338
  
  Harry
  
  Hi Carlos Castañeda,
  
  Could you try update theme to latest version? I see the class of “Add To Cart” button changed, it affect to the action.
  
  I please send me your site url and temporary admin account, if issue still there after update.
  
  Best regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- July 6, 2018 at 10:50 pm #22358
  
  ccastanedag
  
  This reply has been marked as private.
- July 8, 2018 at 11:04 am #22389
  
  Harry
  
  Hi,
  
  Could you try deactivate plugin one by one and check. And the account you sent don’t have permission to edit file.
  
  Best regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
Author

Posts

Viewing 3 reply threads

You must be logged in to reply to this topic.