Home Forums Themes Support Gecko When we to add the child theme it give the error.

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    • #21067

      Hello Guys,

      When we try to add the child theme from the theme folder that you have supplied.  it give us the error “The parent theme is missing. Please install the “gecko” parent theme.”

      Please review the attached screen shot for  error.

      Can you please look at this issue for us.

      Thanks

      Rony

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    • #21079

      Hi,

      The child theme extended from parent theme. So you need to install gecko theme together.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #21090

      Hello Guys,

      We have already installed the gecko parent  theme.

      Please review the attached screen shot.

      Thanks

      Rony

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    • #21152
      This reply has been marked as private.
    • #21160

      Hi,

      Could you give me FTP account, because WP Admin account doesn’t have permission to check file.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #21161

      I checked your site and saw you put gecko theme in gecko folder. Please move out only gecko folder not have gecko in gecko.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #24547
      This reply has been marked as private.
      • #24552

        Hi Vanna,

        Please íntall via Appearance > Theme > add new not via plugins > add new

        Regards

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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