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  • in reply to: Color Swatches show in category but not in product page #21652

    Hi, no problem.

     

    Ok.

    2. Yes it started after adding the new variation swatch plugin. However on the live site I can’t disable it since it will revert all the work already done on converting the swatches.

    in reply to: Color Swatches show in category but not in product page #21629

    Hi Harry,

     

    Alright, thanks. But why can’t we make a copy and override that file to include some extra text and a shipment time widget?
    As soon as I copy the file, even without changing it, to the child theme – the problem is back.

     

    As for the other matter, on this page https://www.geboortegift.nl/product/kraampakket-zelf-samenstellen/ it shows almost all bundled products as not available, while they do actually have stock and are available. It also doesn’t show the variations anymore.

    Could you please, while testing, not change to a different theme? Everynight (our time) the site gets messed up because widgets are placed in different positions or get lost completely.

     

    Thanks again!

    Ingmar

    in reply to: Color Swatches show in category but not in product page #21608

    Hi Harry,

     

    Actually that is not really true. When I disable that override (I saw you did that yesterday) the problem with double product options shows up again (see my other ticket).
    This is not a solution. Yes, it shows the swatches, but then it shows options in duplicate, sometimes 10 in a row.
    I reapplied the override. If you look closely in the files you’ll see the code is basically the same, except for a couple unrelated content blocks/widgets.

    Additionally there now is an issue with bundled products as well.
    No overrides have been made, it also happens when switching to the main Gecko theme.
    https://www.geboortegift.nl/product/kraampakket-zelf-samenstellen/
    These products are all in stock, yet they are unavailable in the bundle and they don’t show the options.

    Quite some issues since the recent Woocommerce and Gecko update it seems.

     

    Thanks,

    Ingmar

    in reply to: Color Swatches show in category but not in product page #21557

    Hi Harry,

     

    No, that’s not the issue. That’s the only product I left the original one (we had to replace all of them to switch to the new color swatch). I removed it (it wasn’t even used for variations or attributes anymore).

     

    Also when I create a test product from scratch it doesn’t show them.

     

    Best,

    Ingmar

    in reply to: Duplicate Fields #21545

    Just saw this topic. I had the same issue after a WooCommerce <3.4 update.

    Rollback to 3.3.5 fixed it. The issue was that we had overridden a single product view file in the Child theme.
    If you update the Child theme it might fix it.

    Hello Harry,

    So, quick update here, the problem was not really in your theme. It was an old override file in the child theme that somehow messed with the ajax.

    Issue has been fixed by updating and reapplying changes.

     

    Best,

    Ingmar

    This reply has been marked as private.

    Hi,

    So my client is really missing a lot of revenue, and  I had to rollback a couple WooCommerce updates. This fixes the issue.
    In one of the latest WooCommerce updates, most likely 3.4, the issue started appearing.
    How can we tackle this. Should I set up a copy of the site, or sent you a copy of the site so you can test with the theme locally?

    We do need the 3.4 version soon to be fully GDPR compliant.

    Best,

    Ingmar

    Hi Harry,

    Unfortunately that does not fix it, and we never had issues with AJAX before in this plugin.
    It happened after updating Gecko a week ago and along with it updating WooCommerce and WordPress to it’s latest GDRP compliant versions.

    Best,

    Ingmar

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