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  • in reply to: Issues Configuring HelpDesk theme #34285
    murphyk8
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    Hi Harry,

    That seems to have fixed it, thank you.

    in reply to: Issues Configuring HelpDesk theme #34277
    murphyk8
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    3. Thank you, that does remove the background image but leaves the background as grey. Changing the colour in the settings doesn’t seem to work at all.

    I also tried adding further custom CSS to update the colour (to the same colour I have selected in the UI). While that does affect the colour for some reason that results in a different colour showing than the one added in the CSS:

    .page-head {
    background-image: inherit;
    background-color: #1e73be !important;
    padding: 50px 0;
    }

    But the resulting colour on the page is #081D30 (image attached)

     

    4. That is a pity, but thank you for confirming.

     

     

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    in reply to: Issues Configuring HelpDesk theme #34263
    murphyk8
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    Hi Harry,

    Thank you for the follow up.

    1. That seems to have done the trick, thank you.
    2. Ok, thank you for the update. The icon I was planning to use is not available in that version but I can use another.
    3. In the ‘Page Title Backgournd’ settings for each of the areas the file selector is blank already (image attached) but it still uses the image instead of the colour.
    4. Helpdesk-KnowledgeBase gives a list of articles, not categories. What I would like is something similar to the standard Categories widget with a DDL to select the relevant category.
    5. That has worked, thank you.
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    in reply to: Remove 'My Account' From The Header #34250
    murphyk8
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    Hi Harry,

    Great, thank you for the help.

     

    in reply to: Unable To Install Required Plugin 'Visual Compoer' #31437
    murphyk8
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    Hi Harry,

    It was ‘HelpDesk’

    Thanks,

    Keith

    in reply to: Unable To Install Required Plugin 'Visual Compoer' #31434
    murphyk8
    Support Expired

    Hi Harry,

    Actually there seems to be an issue with the Sample Data images.

    Could you share a link where I can download these so I can add them by FTP?

    Thanks,

    Keith

    in reply to: Unable To Install Required Plugin 'Visual Compoer' #31429
    murphyk8
    Support Expired

    Actually you can ignore this request.

    I tried to install through WP again and received a more standard error where I could see the URL of the .zip file it was trying to install. I was able to download that and upload using FTP.

Viewing 7 posts - 1 through 7 (of 7 total)